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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Steaks came nice and frozen
August 24, 2020

Steaks came nice and frozen. Neatly packed. The quality was EXCELLENT! I loved the that insulating foam is biodegradable.

Date of experience: August 24, 2020
Virginia
3 reviews
0 helpful votes
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Everything was great-delivery service and the pie was exceptional!

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Product arrive exactly on time
August 24, 2020

Product arrive exactly on time. And the quality was over the top!

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Everything
August 24, 2020

Everything. I had trouble with my order and ended up with two orders and three payments for the same item. Chris took care of this with no issues. Very professional and their Georgia Peach Pound Cake is delicious!

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Package arrived in a timely manner
August 24, 2020

Package arrived in a timely manner. Food was packed to insure it stayed cold. It contained proper items.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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It was great all the way around! Came quickly, intact. Wonderful pizza!

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
August 24, 2020

Arrived on time. Awesome product. The recipient loved it.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Ordering, delivery, packaging and products was all a 10.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Deliver was timely and product in perfect condition.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Everything was in the package along with instructions. Very easy.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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I loved the idea of the interactive cooking support from the Chef.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering and it showed up when it said it would. Might I add delicious!

Date of experience: August 24, 2020
Virginia
3 reviews
0 helpful votes
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The shipping as well as the freshness and quality of the items ordered.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Arrived on-time and without issue and very well packaged.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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The food came when it was supposed to and was frozen still

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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They were delivered right on time and my niece loved them.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Simple to use, clear description of products and prices.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Everything! The ice cream arrived on time, frozen solid and was delicious.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Cake arrived right when expected and
August 24, 2020

Cake arrived right when expected and everyone loves the cake

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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The delivery was great and the packaging was perfect!

Date of experience: August 24, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States