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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything always goes perfect every time I order.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Everything! Packaging, delivery, product and follow up. I'm so appreciative of the perfect service done by the entire team. Our son received his beautiful chocolate birthday cake and we FaceTimed our experience and sang! Awesome!

Date of experience: August 24, 2020
Virginia
3 reviews
0 helpful votes
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Site was great! Order arrived as promised! Disappointed in how small the oysters were.

Date of experience: August 24, 2020
Virginia
3 reviews
0 helpful votes
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Chocolate Babka was a HUGE hit with my son-in-law, who was a New Yorker who grew up on Babka. He said it was "lick your plate" delicious.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Loved the zoom cooking class
August 24, 2020

Loved the zoom cooking class. Would like to participate in more classes like this.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy, and I could send food halfway across the country.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Arrived on time as ordered which was
August 24, 2020

Arrived on time as ordered which was doubly important with something so perishable

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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The gift was delivered on time
August 24, 2020

The gift was delivered on time. The accrued points helped pay for the gift.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Seamless transaction as always - my
August 24, 2020

Seamless transaction as always - my family is so thrilled to be able to get some of their favorite food from other areas!

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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The delivery
August 24, 2020

The delivery. The food. All good. Very expensive, but understandable.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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It arrived when it said it would and
August 24, 2020

It arrived when it said it would and they loved it!

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Cookies received on time and in good condition. They are apparently very yummy so the person I sent them to is happy.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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The huge selection of food that is offered. I also had a coupon.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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The lobster was absolutely delicious and the delivery came exactly as promised.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Great Bagels! Great Shipping! We're very pleased! You just can't find NY Bagels in Florida. But now with the Gold Belly Site, we're able to have them shipped NDA saver and have them. Wonderful!

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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The brownies I ordered were delivered on time and the recipient said they were delicious!

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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I had no problems with anything
August 24, 2020

I had no problems with anything. My order came on time and my husband loved his food

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Easy to order, arrived on time and was very tasty!

Date of experience: August 24, 2020
Virginia
2 reviews
1 helpful vote
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Amazing shipping, and incredible
August 24, 2020

Amazing shipping, and incredible customer service from pink pie

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Web site good
August 24, 2020

Web site good. Cookies were good, I gather. It was a gift. Nice to find gluten free cookies.

Date of experience: August 24, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States