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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything was great! Prompt shipping and, most importantly, the crab cakes were absolutely exceptional!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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We received the item
June 30, 2020

We received the item. Looks OK but it is still in the freezer. Expect to try by Jul 4. Then we really judge our purchase.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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My order came through earlier than originally stated, which was a plus in my book.
The container was packed with a lot of dry ice, which made my food delivered nicely frozen.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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My package arrived when they said it would very happy with the service.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering, payment, and
June 30, 2020

Ease of ordering, payment, and scheduling delivery

Date of experience: June 29, 2020
Virginia
2 reviews
0 helpful votes
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Yes very I passed you on to a friend who will be using you

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Arrived right on time and my friend loved the caramel cake. He said it was absolutely delicious

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Order process, promise date and email to keep me informed

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
Follow Gina W.
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The pizza is great and cooks well after being shipped frozen.

Date of experience: June 29, 2020
Virginia
2 reviews
0 helpful votes
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I was born and raised in New York and my family mand bed ya out to California 41 years ago. My dad misses all the fabulous food NY has to offer. I've ordered twice from your company and both times it was delivered perfectly. My parents both times said the food was delicious... I'll be iusing this company every chance I get

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Pizza sleeves - great
Bread and rolls- at least 2-3 days old. Good only for toast.

Date of experience: June 29, 2020
Virginia
3 reviews
0 helpful votes
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Received quickly and well packaged. The meat was tender.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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The ease of ordering and having the product show up as estimated. And the product was great.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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It was simple and painless! What a great way to get food from other city's/states!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Fun idea to bring a little culture and ethnicity to different parts of the US.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Instruction are perfect
June 30, 2020

Instruction are perfect. Everything tasted just as we remembered!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Lobster rolls were very tasty and
June 30, 2020

Lobster rolls were very tasty and delicious
Big chunks of meat

Date of experience: June 29, 2020
Virginia
2 reviews
0 helpful votes
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Delivery was on the day promised
June 30, 2020

Delivery was on the day promised.
The Donkeys steak sandwich meals were prepared per instructions and totally enjoyed by my family.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Delivered when said, product was in good condition

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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The food was delicious
June 30, 2020

The food was delicious. Communication was excellent

Date of experience: June 29, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States