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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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I've ordered food online before and things didnt go well. Ordering a cake they Gold Belly was exactly the perfect transaction. My order shipped on time, arrived on time, and it arrived in perfect condition. Every sprinkle was attached and not a single dent in the frosting. Magical!
The order price was good, the soup delivered on time and my Dad said the soups were excellent.
The product was as promised and from what I hear delicious, and delivered on time. Thank you.
Everything went smoothly. Ordering and payment was easy, shipping was perfect, tracking was provided, and cake was delicious. It was an excellent experience from start to finish.
Cake arrived at the right time. I wasn't sure it would especially during this Corona Virus time, when most deliveries are delayed. The cake was delicious and so solidly packaged!
Arrived on time with all items intact. Will try another place to get my NYC food fix soon.
Delivery was there just when they said it would arrive. Would use again.
Delivery was on time and the containers were wrapped very well.
It arrived when we were told. This is the second time we have ordered bagels from them. They are wrapped well They taste great!
Arrived on the day expected. The burgers were mm good.
Large portions, on time shipping, great tasting crab cakes
Extremely fast delivery. Food was in perfect condition when delivered.
Everything! Pretty pricey but you get what you pay for!
Delivered as stated. Delicious! Ordered because of free shipping, you should do that more often!
Prantls burnt almond torte came on time. We never received Jim's steaks due to damage according to UPS.
Delivery was just as promised. I loved that I could watch as it was out for delivery.
Everything went exactly as stated and hoped for. The peaches were incredibly good. Probably the best peaches I've ever had.
Great selection! Was able to purchase my favorite ice cream- It's It!
Everything the crumb cake got here fast and it was really yummy!
Easy and fast resolution with minimal back and forth. No additional work on my part other than the initial support email that I sent.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members