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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Fast response to a UPS delay which ruined the food. A new shipment was flown out and received the next day. Goldbelly handled everything perfectly.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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I ordered the product and it was
August 25, 2020

I ordered the product and it was delivered to me within days in a nice package with cold packs!

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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The food was delicious and perfectly packed so that it was fresh when it arrived.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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It all went well
August 25, 2020

It all went well. No problems and great deep dish Chicago pizza!

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Both deliveries were received on expected dates. The gift of ice cream was a big hit and came frozen. The cheesesteaks my husband and I ate were delicious and packaged well. It's a lot of fun to eat things we wouldn't normally get unless we were traveling which we're not doing right now.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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All was delivered on time and in perfect condition. The taste of the cold cuts and egg salad were excellent.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Smooth and easy to order
August 25, 2020

Smooth and easy to order. Products arrived in excellent condition and on time. My brother who lives 375 miles away is very happy!

Date of experience: August 24, 2020
Virginia
2 reviews
0 helpful votes
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Everything was amazing! Delivery and
August 25, 2020

Everything was amazing! Delivery and shipping super fast!

Date of experience: August 24, 2020
Virginia
4 reviews
0 helpful votes
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The mud pie was to die for! Thank you! It's been so hot that it wasn't frozen when it arrived. We were home so we refrigerated immediately.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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I ordered steaks over the phone and the supplier delivered.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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The food was in good shape and fresh when it arrived. Still very cold. Heating up was simple.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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The order was on time and the crab was fresh and delicious

Date of experience: August 24, 2020
Virginia
2 reviews
0 helpful votes
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From your customer service to the smoke on the recipients face it was perfect thank you so much

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Delivery was much faster than
August 24, 2020

Delivery was much faster than anticipated and product was delicious

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Ordered Dungeness Crab shipped from Pike Street Market, arrived on time and was excellent. Expensive so can't do too often, but will definitely order again when we can swing it.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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The order #referenced is one I sent to myself And I was very pleased with it, however... see comments on what could have been better

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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The ordering was easy and delivery was right on time. The kits had everything you needed

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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It's not worth the money
September 30, 2020

It's not worth the money. It tastes stale not fresh.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Great communication with delivery and the pies were delicious

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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The order came as expected and the
September 30, 2020

The order came as expected and the quality was good

Date of experience: August 24, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States