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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Son and his wife loved the food
August 25, 2020

Son and his wife loved the food. Appreciated your updating of the order.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Efficient - lots of very good
August 25, 2020

Efficient - lots of very good choices!
Arrived when scheduled
Packed well - so far all orders have been very tasty
Ease of use
Highly recommend

Date of experience: August 24, 2020
Virginia
2 reviews
0 helpful votes
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Delivery communication Package was
August 25, 2020

Delivery communication
Package was done up beautifully

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Delivered as scheduled; updates were sent. Was packed well. Husband grew up eating Pats and was thrilled to get them as a gift.

Date of experience: August 24, 2020
Virginia
2 reviews
0 helpful votes
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My food arrived on time and it was in excellent condition, very fresh tasting.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Excellant sausage and hambugers, quick shipping, will purchase again. Best sausage i have had since moving to nevada from new york 10 yr ago.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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It was delivered on the day that it was scheduled for and in perfect condition. Thank you.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Everything and the most delicious peaches I've ever
Eaten. Will order these again next year.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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The pie was delicious and the delivery was flawless!

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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It was fun to receive a new box each month. The communication was good knowing exactly when to expect each delivery and what was included.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Had a problem with shipping
August 25, 2020

Had a problem with shipping. Service totally went above and beyond to fix it.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Got the pizzas very fast and they were still frozen! Very good instructions and the pizza was delicious!

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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It was perfect! Packaged well, delivered on time. It was a gift to my parents and they were thrilled. Thanks goldbelly!

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Everything! Delivery, presentation of goods, fresh food. Thank you

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Verso far
August 25, 2020

Verso far. Haven't tried the pizza yet but looking forward to it.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Delivery right on time
August 25, 2020

Delivery right on time. I recieved my 15% first time discount after I missed it on my original purchase. Customer service credited my account with me only sending an email advising of my mistake when checking out. Now that is customer service.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Everything was packaged perfectly and delivered right on time.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Sandwiches came well packaged and plenty of dry ice.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Had delivered yo my dsughters dorm
August 25, 2020

Had delivered yo my dsughters dorm. Freshman year fir her bday. Got thete on the day promised. School has 2 day delay. But the cupcake held ip fine. First time used and she said they were great

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Sufficient packaging, timely delivery, accurate description of portions, delicious

Date of experience: August 24, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States