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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivered as promised
July 5, 2020

Delivered as promised. Used it before and will use it again.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Very good condition and fresh like you were there.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Great cake! Everyone loved it! Came frozen, thawed beautiful! Tasted amazing!

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time
July 5, 2020

Delivery was right on time. Food was excellent. It was the perfect birthday gift.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Delivered on exact day at a good time aka before 3pm. I was really hoping it wouldn't get there in the evening!

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Everything was received on time and ready to cook/eat! Thank You!

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Cake tasted just as good as the picture. I also had to change the delivery date and they changed it without any cost and even upgraded my shipping.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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It was a great experience the cake was excellent ready to order again.

Date of experience: July 5, 2020
Virginia
3 reviews
0 helpful votes
Follow Craig C.
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The cakes arrived in perfect condition and were every bit as tasty as expected form the Cake Boss.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Easy to order
July 5, 2020

Easy to order. Arrived on time and in perfect condition

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Everything! Cakes were delicious and arrived in perfect condition when promised. I have already recommended Goldbelly to several friends.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Everything from delivery to the taste of the items we ordered were spectacular

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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The ribs were tasty but too small and needed a good bbq sauce. Not vinegar!

Date of experience: July 5, 2020
Virginia
2 reviews
0 helpful votes
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Perfect delivery
July 5, 2020

Perfect delivery.
Excellent packaging.
Generous portions.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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The hamburgers were moist and high quality. Delicious. Everyone said they never had a hot dog that good!

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Only one cookie broke in shipping, otherwise a great delivery.

Date of experience: July 5, 2020
Florida
1 review
1 helpful vote
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I ordered a cake from Goldbelly. When I received it and opened the box it was filled with ants everywhere. I immediately sent an email but had to wait 3 days for a response. My husbands birthday was over and I had nothing. Goldbelly refuses to issue a credit to my payment method. Only a goldbelly credit. Not good business to start with that it could have been addressed right away and another cake shipped right away. By the time they responded to me it was too late.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Arrived on time & well packaged
July 5, 2020

Arrived on time & well packaged. Great product too!

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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My daughter loved the vegan bagels, spreads and berry pie!
Everything was delivered when promised.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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My husband loved the pie! It was a birthday gift for him.
I paid extra for it to be delivered a day early and it was right on time!

Date of experience: July 5, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States