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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Simple order process
July 6, 2020

Simple order process. Great variety. Items delivered bakery fresh.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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The delivery was on schedule and the packaging was awesome! Plus the hamburgers were very delicious.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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The cake was shipped frozen and came perfect amount of time. Shipping was very fast

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Timing
July 5, 2020

Timing. Quality of product (exceptional). Packing.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Shipping was quick, Everything was fresh with great packaging!

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Delivery on time and ice packs were still cold, keeping the food fresh.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Delivery came as scheduled and product was excellent

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Easy website to order on
July 5, 2020

Easy website to order on. Got my order on time. No problems

Date of experience: July 5, 2020
Virginia
1 review
3 helpful votes
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Nothing wrong with your site but bagels were delivered Wednesday and by Friday one was already moldy. I froze a bunch of them but left a few out for the next couple days to eat. Sunday morning all that I left out were moldy too. And my house has a/c running all the time. I had them away from heat and in a dark cabinet. They also did not sit outside the day they were delivered. Pretty disappointed.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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On time, easy overnight delivery. Delicious bagels! Thank you for bringing NYC to us.

Date of experience: July 5, 2020
Virginia
2 reviews
0 helpful votes
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Ordering, preparation of the product, delivery, quality of the food.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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This time I sent bagels to my brother for his family. It was a great treat for them.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Not sure about your ice cream
August 4, 2020

Not sure about your ice cream. The weather did not cooperate and the dry ice was completely gone and the ice cream was liquid
It did arrive when expected

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Delicious bagels
July 5, 2020

Delicious bagels. My husband, the bagel maven, says they are the best he's had in years! We'll be back.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Great updates on the shipment, and delivery right on time!

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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The ordering was simple and straightforward. The order arrived as stated.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Most of meat purchased was first class.
Excellent packaging.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Arrived on time, great packaging and birthday note included.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Everything was great! No complaints on my last order.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Product arrived promptly
July 5, 2020

Product arrived promptly. My friend was so thrilled that she Facebook posted and tweeted how happy she was with her present of Essee bagels. It made a sucky birthday (Covid/social distancing) a lot better.

Date of experience: July 5, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States