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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivery was really quick especially since we are in a pretty remote area.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Package came on time
July 6, 2020

Package came on time. Food was delicious and instructions were easy.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Excellent! Delivery was on time and the Betty's Cake selection very, very much enjoyed. Thank you!

Date of experience: July 5, 2020
Virginia
2 reviews
0 helpful votes
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All of them need either some dry ice or more ice in the packing. Broken Spanish tamales were nothing special and barely cool. Traverse pies were tasty, but the box they came in was very beat up and the pies a little melty. Jerry's crab was great but could use a little more ice. Fed-ex and UPS should handle these products better. Said perishable and this side up but they didn't follow those instructions. Y'all pay good money to have them not care. Maybe, I need to not summer order. Proper Ice Cream packed great. Vanweleyn was a little soft when it arrived.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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This was a fantastic find
July 6, 2020

This was a fantastic find. By far the best Poivre sauce to be found.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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The order from Pastrami Queen was perfect. I would hesitate to recommend gold belly only because I sent pictures of my order from Lou Malnates where the cheese and pepperoni slid off of the pizza and froze to the side, and no one ever contacted me.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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You learn how good a person or company is by how they handle difficulties.
Y'all should write a book to show others!
Thank you!

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Very quick, product packaged perfectly, keep frozen with dry ice. Not the first time I've ordered and won't be the last.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Customer service is great! Dodd is packaged very well.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
Follow Lizzie F.
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Great! So glad I found it! I needed a king cake but couldn't get ahold of a bakery in NOLA. I still got it on time and never even had to stress about calling the bakery.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Delivery was easy and excellent, product was in perfect condition, loved it. Can't believe I had ice cream delivered.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
Follow SUZANNE G.
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Arrived cold-even though temperatures in Arizona hit 110!

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Packages came on time, food was exactly as described, and we were stoked to eat from our favorite spots

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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The crab cakes were enjoyed by sister and brother in law... This was a birthday present for my sister.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
Follow Jacqueline T.
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First, I love getting my monthly surprises with the foods I love. The food comes fresh with almost no prep at all. The taste, well we love it. So far we have received a box for the last 6 months. The packing is terrific too as there was
Never any breakage of any kind.

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Amazing! Packaged very well, and the food was incredible!

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Everything was fresh and delicious. Delivered next day

Date of experience: July 5, 2020
Virginia
2 reviews
0 helpful votes
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Great variety of options
July 6, 2020

Great variety of options. Items show up in perfect condition. Food is delicious!

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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Taste and service
July 6, 2020

Taste and service. Wish though I emphasized to have a different variety of the bagels especially the one on the pictures bagels w sesames. But it's ok it is still delish. Thanks..

Date of experience: July 5, 2020
Virginia
1 review
0 helpful votes
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It was great, ordered cake for husband's birthday. The cake came just in time. He loved it.

Date of experience: July 5, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States