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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything! Especially the delicious
August 25, 2020

Everything! Especially the delicious taste of the cheesecake! Heavenly!

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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It arrived promptly I put it in the freezer I used it two days later it was absolutely amazing. Everyone loved it and they were asking me what gold belly was. It did not come with dry ice but that was OK because it came frozen. I would absolutely use it again.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Melted ice cream arrived and it was
August 25, 2020

Melted ice cream arrived and it was easily replaced and the new ice cream showed up perfect and delicious!

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Everything
August 25, 2020

Everything. Got there on time; and they were thrilled. Told me "YUM!"

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Delivery times were spot on! I loved that I could choose the date for delivery and then track them. The items were packaged well, and I also appreciated that they came with directions for preparing and for storage.

Date of experience: August 24, 2020
Virginia
2 reviews
0 helpful votes
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Package arrived on the day promised
August 25, 2020

Package arrived on the day promised. It was a gift so I did not see how well it was packed.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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My parents told me it was great
August 25, 2020

My parents told me it was great. They are the lobster and crab the first night with the rolls and the second night without the rolls. They said they really enjoyed it.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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They got there quickly and was told were delicious

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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The pies were delivered on the day it was promised which was important for a special occasion meal.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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My husband was so excited by the
August 25, 2020

My husband was so excited by the surprise of having his favorite cheesesteaks directly from his favorite shop in Philadelphia!

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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It was easy and the bagels were shipped in a timely fashion.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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The pizza was perfect
August 25, 2020

The pizza was perfect. Nearly as good as ordering it on site.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Delivered on time
August 25, 2020

Delivered on time. Peaches were excellent and not at all bruised.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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The Whoopie pies variety pack was delicious and such a great deal. They arrived on time and were well packed. I will definitely order them again!

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Bagels were delivered on time and packed perfectly!

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Perfect delivery and great product
August 25, 2020

Perfect delivery and great product. It made for a great gift.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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I ordered a cheesecake for my best friends birthday and it was delivered as promised.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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The delivery was on time and the cookies were very fresh.

Date of experience: August 24, 2020
Virginia
3 reviews
0 helpful votes
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Everything was delivered on time in great condition.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy and they kept me informed of when the item would be delivered. They delivered on exactly the day they initially stated.

Date of experience: August 24, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States