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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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The recipient was delighted so that was a good result.
Everything went great. Shipping and delivery was perfect, thank you for making my father-in-law's 80th birthday yummy.
The variety of options of food. What I ordered was delicious.
In spite of the pandemic delivery was on time, the banana pudding was delicious.
The individual that I purchased the order for received the order timely and loved the gift.
Received on time and recipient was very happy with the product
Thank you Goldbelly for helping deliver a taste-of-home while far away. I've felt devastated all summer that I couldn't travel home due to Pandemic conditions, but this Imo's Pizza delivery brightened my spirit. The low cost, ease of delivery, and expert packaging all = success!
The product came in great condition and was enjoyed
Everything, except the ice cream was melted. I was told I would get a credit, which I am waiting for...
It was fresh and delicious. Even the pecans used were fresh. I will be buying again.
Delivery was a bit late but ok. Bagels are wonderful.
This was a gift I ordered for my father for his birthday. This was the second delivery in the 3-month subscription. He said it was delicious! Lots of food from the deli and he loved it. In comparison to his first delivery that came from Carlo's Bakery that was all wrong, did not deliver what was promised and had to be resent. He said liebman's Kosher Deli got it right! He thoroughly enjoyed it.
5 WERE MOLDY MY DAUGHTER SENT YOU A COMPLANT
THEY ARE USUALLY VERY HAPPY. BUT IT WAS HER BIRTHDAY
AND THAT DID NOT MAKE ME OR HER HAPPY
I still do not know what happened to my golbelly points on minut ther and the next there were not there what happened i had over 2000 points please check for me joe pasquale
Your delivery system works and like gold belly would not recommend anyone get pizza from this Labriola
Shipped and delivered as scheduled and in perfect condition.
Shipping was accurate. The choices are awesome. Love the site!
It showed up but the product was not of great quality.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

