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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Ontime delivery, kept well advised of order status.
The food was great, was delivered in tact and everyone was happy!
My niece was very happy with her cake. It was beautiful and tasted wonderful.
Everything was done very well. The transaction was smooth and on time. I had an issue with my order and it was rectified by customer service in a timely fashion. Mistakes happen and everything worked out so no complaints on my end.
The cake was delivered on time and went completely across country from Pa to CA. Could not be happier
I love the service... generally receive items on time and well packaged and refrigerated.
The customer service has been phenomenal. The food is not bad. Who am I kidding? They are all the best!
On time delivery. Cake was not freezer burned. Was good.
Everything. Ordering was easy, scheduling the delivery date was easy & the food was fabulous!
Gift delivered on time, & recipient said fudge was very good.
Delivery was perfect; date as expected condition of package was pristine
The ordering experience was great!
The delivery was great and on time.
I hadn't had Lobster Rolls before. They were good but we liked the Crab Roll best.
We're looking forward to our next GoldBelly experience. This was our 3rd time...
Our daughter sent us the 1st two...
Chicago Deep Dish Pizza and New Orleans Muffulettas. Both were fantastic!
The delivery was on point and safely packaged for frozen delivery
The brown bag Apple pie was amazing! It came well packed and on time! Absolutely loved it!
Cake was delivered on the day they said. Talked to my son and said the cake was delicious.
Shipments came on time and in good shape despite 90+ degree weather!
The food was absolutely amazing! Best smoked salmon ever and the babka was no slouch. Marble rye stayed fresh and delicious for several days.
Our cheesecake was delivered on time and in great condition.
Shipping has been spot on, and on time. In some cases
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members