Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Kathleen S.
Unfollow Kathleen S.
Share Review
Report Review

It was one stop shopping for a variety of different meals. It all arrived on time and was easy to navigate the website.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Thomas M.
Unfollow Thomas M.
Share Review
Report Review

The packaging for the peaches was perfect. Every peach was delicious.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Adam R.
Unfollow Adam R.
Share Review
Report Review

Delivery
July 8, 2020

Delivery. Food quality per the recipients. Sent as a gift.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Sarah H.
Unfollow Sarah H.
Share Review
Report Review

My daughter said the cheesecake arrived safe and sound, and delicious!

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Lois B.
Unfollow Lois B.
Share Review
Report Review

Bread was not dry
July 8, 2020

Bread was not dry. Meat and cheese was good quality. Loved the taste of sesame seeds on the bread

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Phillip C.
Unfollow Phillip C.
Share Review
Report Review

Delivery was on schedule and product was delicious

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Jeanne Z.
Unfollow Jeanne Z.
Share Review
Report Review

The item arrived on time and in great condition. Dry ice was still fresh. The cake was really moist. I'll definitely use goldbelly again to try other restaurants and bakeries.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Ellen C.
Unfollow Ellen C.
Share Review
Report Review

A New Yorker longed for NYC bagels while quarantined in Florida - on her birthday. Ordered on Tuesday, delivered by ferry boat to North Captiva Island exactly in time for birthday morning brunch (while streaming Hamilton). On ice, fresh, delicious. Made her day and made me proud to be able to make her wish come true!

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Kimberly P.
Unfollow Kimberly P.
Share Review
Report Review

It was packaged extremely well
July 8, 2020

It was packaged extremely well. Delivered on a very hot day and did not melt. Delicious cake.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow April M.
Unfollow April M.
Share Review
Report Review

Lobster meat frozen and on time
July 8, 2020

Lobster meat frozen and on time.
Made for a very fun 4th with friends that never had a lobster roll. Did with celery mayi & melted butter types. Great getting the right rolls, too.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Liz L.
Unfollow Liz L.
Share Review
Report Review

Ordering was easy
July 8, 2020

Ordering was easy. The peaches were well received as a gift

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Karen S.
Unfollow Karen S.
Share Review
Report Review

Cake was beautiful & delicious
July 8, 2020

Cake was beautiful & delicious. Packing was perfect & cake arrived on time & fresh

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Bruce H.
Unfollow Bruce H.
Share Review
Report Review

The pie was excellent, and was a big hit for the 4th of july.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Ashley K.
Unfollow Ashley K.
Share Review
Report Review

The food was delicious
July 8, 2020

The food was delicious. It arrived on time and ordering was easy!

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Josh J.
Unfollow Josh J.
Share Review
Report Review

Package arrived on time, in perfect condition and was fresh

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Amy B.
Unfollow Amy B.
Share Review
Report Review

Always love your site's offerings! And ease of ordering.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Marita B.
Unfollow Marita B.
Share Review
Report Review

It came perfect put it in my freezer and used it for my daughters Fourth of July birthday everyone loved it thank you so much I will be ordering more from Carlos bakery

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Susan A.
Unfollow Susan A.
Share Review
Report Review

Site was easy to navigate
July 8, 2020

Site was easy to navigate. I was able to quickly find what I was looking for.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Howard D.
Unfollow Howard D.
Share Review
Report Review

On time
July 7, 2020

On time. Quality product. It's pricy, but especially when restaurants aren't an option, it makes for a great experience!

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Patricia G.
Unfollow Patricia G.
Share Review
Report Review

Searching for ideas for the gift, Placing order and delivery

Date of experience: July 7, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States