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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything was delicious
July 8, 2020

Everything was delicious. And delivered timely. Fresh and in perfect condition

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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This was a gift for my in-laws for their anniversary they absolutely loved it!

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Speed of shipping, recipients were very impressed.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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The delivery went well
July 8, 2020

The delivery went well. Cake arrived very well packaged. The cake was smaller than what I thought. The cake and filling were good. I did not like the frosting. Per site, it stated buttercream, it didn't taste like it to me

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Great fresh products! Temperature was right on target even though we live in Florida. Thank you!

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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The crab cakes from the Narrows were outstanding. Packed well. Will definitely order again. Blue crab awesome.

Date of experience: July 7, 2020
Virginia
2 reviews
0 helpful votes
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Ease of use of website/app
Great items to choose from
Fast shipping

Date of experience: July 7, 2020
Virginia
2 reviews
0 helpful votes
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Everything was perfect from timing of delivery to price.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Love the ease of ordering
July 8, 2020

Love the ease of ordering. My kids were so happy to be able to get cakes from Carlos Bakery when they normally wouldn't have been able to.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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They are responsive and try to help in any way they can!

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Dawn N.
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Delivery is always timely; food is DELICIOUS!
Fun to have opportunity to order food not common in your own area!

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Cake arrived in good shape and was beautiful- recipients said it tasted great

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Speed of delivery and constant contact on status. Important when ordering gourmet food on a whim.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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I ordered from Pikes Place Market. The seafood was terrific, fresh and arrived on time!

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Package arrived on time, well packed and food was fresh. We love the lobster roll and chowder and Whoopi pie. Enjoyed them very much.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Fast delivery and wonderful food! Such a wonderful time to have a little piece of home.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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The lemon pound cake was delicious, even though it arrived in many pieces. The Pink Champagne cake was also damaged, but after refreezing and thawing, found it tasted good too (were were concerned that warm icing might not be edible, so good news, we did not get sick).

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Wide variety of interesting food selections and a simple ordering process. Deliveries are as advertised.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Delivered exactly when expected, and all was packaged really well.

Date of experience: July 7, 2020
Virginia
2 reviews
0 helpful votes
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Site was easy to find what I wanted and then place my order.

Date of experience: July 7, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States