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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
Follow Melinda K.
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Everything went well! It was a spur of the moment decision to order the patriotic cake. I ordered the cake on Monday night and it arrived Wednesday afternoon. It was beautiful and delicious. It is supposed to serve 6-8, but since the cake is rich it serves more because the slices don't have to be very large. We all enjoyed this cake!

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
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Pies arrived fresh, cold and in perfect condition.

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow gail s.
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Everything went well! The delivery came in exactly on time and the packaging was beautiful! The pie extraordinary, just how we remembered it when we had it in Rhode Island from our cruise day excursion!

THANK YOU so much- several people have looked at your sight to see what else you have :)

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
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The lobsters and pie were great
July 7, 2020

The lobsters and pie were great. I will be ordering them again and make it a tradition.

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
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Delivered on time, packed well,
July 7, 2020

Delivered on time, packed well, absolutely delicious!

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
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I was compensated for the mistake made on my order.

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
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Everything was great
July 7, 2020

Everything was great. Pizza was individually packed and arrived on time.

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
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Product was super delicious according to recipient. On time.

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
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Food was delicious despite being warm and beaten by the shipping.

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Kathryn M.
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Everything from ordering, delivery, packaging and the custard was great

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
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What an amazing experience! So happy to be able to enjoy one of our favorite foods without having to travel over 700 miles to get it!

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
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Product was delivered on time and was still cold. More importantly, this delivery gave us a chance to try some hot dogs from an iconic hot dog stand that we would probably have never tasted if it weren't for goldbelly. The hot dogs are unlike the generic hot dogs and the video showed us how to prepare them just like they do at Walter's Hot Dogs. My wife wants us to order them again - which is a real complement since she usually doesn't care for hot dogs. In all, it was a great dining experience.

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Liam M.
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Everything went well
July 7, 2020

Everything went well. The banana pudding was delicious and I was kept up to date on the delivery process.

Thanks!

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
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The site was user friendly
July 7, 2020

The site was user friendly. The product arrived right on time. The product was wonderful!

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and the package was well engineered.

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Robert S.
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Food came on time, as described and unbelievably delicious. Can't wait to order another.

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Kathryn S.
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The whole process from ordering online to shipment arriving as stated.

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Bridgit O.
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We received the meats on time and they were the delicious quality meats as always.

Date of experience: July 6, 2020
Virginia
2 reviews
0 helpful votes
Follow Tara M.
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The order was delivered really fast. I didn't expect that! The cake was preserved well in the styrofoam & dry ice.

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
Follow Austin K.
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Delivered in a timely manner and food was handled with care.

Date of experience: July 6, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States