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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Fast and easy ordering. Quick turnaround for the delivery. Amazing cake!
According to my friend, the cakes looked delicious and so fun.
Everything has been great, so far. Wasn't sure how the cake slices would be packaged, but I was quite pleased that each had their own container, which I didn't know existed.
I am very pleased and will definitely reorder and recommend to family and friends.
Arrived expeditiously. Well packed and undamaged. Outrageously good bagels. Very good tracking and communication.
I send NY food to my sister living in the south. Always a big hit.
The packaging was great. Loved the details for the halva. Everything arrived on scheduled date. The food was delicious! We haven't had Curry Up Now in years, loved the service. We will order again
Everything, I did think the shipping was high! I think last year it was free shipping!
Timely delivery; appropriately packaged to ensure that the cheesecake arrived in pristine condition.
The packaging and the delivery were perfect. The instructions on how to re-heat the food were also great. The food itself was exactly what I wanted!
The rainbow cake from Carlo's was delicious. It arrived on time and looked great.
It was delicious, well packaged and delivered on time
Super fast and the food was well received as a surprise to AZ. Lots of great offerings to send a local Nashville gift. Easy to track. I think it even arrived sooner than expected.
Not much. The FEDEX driver left the box standing on end on my porch. There were large arrows showing how to place the box. So most of the cherry juice leaked out of the pie.
Good quality, delivered on time, good communications
Ice cream is yummy from Bona, came on expected delivery date.
This was the most enjoyable experience ever! Can't wait to order more
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

