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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Delivery was exactly when estimates. Food was frozen but "fresh" upon arrival.
Everything was on time, super fresh, great packaging.
The shipping was quick, and the communication was good.
Ordering was easy, and food was delivered as promised.
Everything was very user friendly. I appreciated that I could track my "Meal." It was heavenly.
Everything from ordering to delivery was excellent.
Timing was perfect. Food was delicious. Instructions for storage and cooking were clear and easy to follow.
My order arrived on time and everything was fresh and tasty. It was my two granddaughters first time eating lobster and they loved it.
The delivery was top notch service. Beautiful and delicious cake
The quality of the food was wonderful and was the highlight of my dad's year.
Delivery was on time, great quality, and extremely fresh! Loved by all!
SHipped as expected and arrived with ice still frozen.
Came when it said it was and was fresh and delicious.
The fast delivery time, the safe, secure packaging, the quality of the items.
Everything. Online experience, shipping, etc. It went great.
The first two orders that I did with Goldbelly went very well. The 3rd was a perishable item that arrived with the ice packs melted and the food warm. Goldbelly does not answer the phone and took several days to get back to me. I have re-ordered the item, so we will see.
The order was delivered as requested. Cake was delicious.
Everything was great! Ordering to delivery seamless. Thank you!
I had an error while ordering. I wrote a quick email to correct the problem and I got a response quickly. The order was edited and I got a refund on my credit card. Perfect!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members