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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Food was delicious
August 24, 2020

Food was delicious. Detailed warming and storage directions included.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Delivery on time and with no issues with the product (ice cream) upon delivery.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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So cool to send my favorite chicken
August 24, 2020

So cool to send my favorite chicken noodle soup to a friend who was having a tough week!

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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So easy to set up an account and order. We loved the whole process.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Delivered faster than we expected
August 24, 2020

Delivered faster than we expected. The pastry was a gift and she enjoyed every mouthful.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Package arrived still frozen, and ice packs still frozen.

Had some of the lobster, very fresh, delicious.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Great products fast delivery what more could you ask for.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Site was super easy to navigate to find what I was looking for. Delivery was spot on for a birthday gift! Such a great find during quarantine times.

Date of experience: August 24, 2020
Virginia
2 reviews
1 helpful vote
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The cake was packaged, very well
August 24, 2020

The cake was packaged, very well. The portion sizes were a nice size. I liked how each piece of cake was wrapped, and the taste was great.

Date of experience: August 24, 2020
Virginia
2 reviews
0 helpful votes
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My cake arrived in perfect condition on the day requested. It tasted wonderful and I will diffidently be ordering again.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Delivered on time and tasted as fresh as if we had just picked it up at the shop.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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I ordered two items as gifts and the recipients were so excited/loved them.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Happy with the packaging and the
August 24, 2020

Happy with the packaging and the temperature of the food items in the box!

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Arrived when you said
August 24, 2020

Arrived when you said. Really tasty and well packaged.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Ordering from Goldbelly is super easy and I like how you keep us informed on tracking and delivery.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Loved the idea of getting a surprise treat every month. The two packages arrived in tact.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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The chocolates arrived intact without any of them melted.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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High marks for ease of ordering and payment. Order was well-packaged, delivered on-time, and recipient was very happy.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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Everything! Arrived on time, well packaged, appropriate temperature. Loved it.

Date of experience: August 24, 2020
Virginia
1 review
0 helpful votes
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The food was good, and the variety is really nice.

Date of experience: August 24, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States