Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Thomas W.
Unfollow Thomas W.
Share Review
Report Review

Pies were delivered promptly, packed well and were very tasty!

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Candi D.
Unfollow Candi D.
Share Review
Report Review

The sandwiches were extremely good. Will order again.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Darwin M.
Unfollow Darwin M.
Share Review
Report Review

Burgers were a 10!
Fillets were a 10!
Rib Eyes were an 8... really good but could have been a step better (for the price point)

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Lizette P.
Unfollow Lizette P.
Share Review
Report Review

Bagels were delicious and order was fulfilled exactly as placed. Shipping was free!

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Joseph M.
Unfollow Joseph M.
Share Review
Report Review

The food arrived on time
July 7, 2020

The food arrived on time. I was very happy with the lobster rolls and crab cakes. However, you need to be home when it's delivered. There isn't enough ice in the box to last on the front porch, in the Florida heat, for more than 15 minutes.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Stacey C.
Unfollow Stacey C.
Share Review
Report Review

OMG that was legit the best mac and cheese I've ever had. Everything was fantastic and well worth the price. I will def order here again!

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Nancy L.
Unfollow Nancy L.
Share Review
Report Review

Delivery was on time as promised. The cake was both beautiful and absolutely delicious.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Sara S.
Unfollow Sara S.
Share Review
Report Review

I'm a lifelong customer! The best of the best delivered to my door! Never a bad experience!

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Ashli J.
Unfollow Ashli J.
Share Review
Report Review

Was able to order some of my favorite food! Happy you offer this service.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Matthew S.
Unfollow Matthew S.
Share Review
Report Review

Pizza was amazing, variety of options on site is great.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Maggie R.
Unfollow Maggie R.
Share Review
Report Review

The delivery was spot on the the cake was delicious!

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Irene K.
Unfollow Irene K.
Share Review
Report Review

Food was delicious
Delivery was excellent
I've recommended your site to family and friends.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Donna B.
Unfollow Donna B.
Share Review
Report Review

Delivered exactly as stated in great condition of the product

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow lois l.
Unfollow lois l.
Share Review
Report Review

My orders come quickly and the quality of the fish is beyond any fish shop in NY.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Eddie A.
Unfollow Eddie A.
Share Review
Report Review

Delivery was on time and packaged well with plenty of ice so it arrived cold.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Kurt L.
Unfollow Kurt L.
Share Review
Report Review

Easy to order online
Items arrived on time
Kept up to date with delivery status

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Richard B.
Unfollow Richard B.
Share Review
Report Review

Order this as a gift
July 7, 2020

Order this as a gift. Recipient stated it was the best ribs they have ever had. Delivered on time. LOVE GOLDBELLY!

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Carmen K.
Unfollow Carmen K.
Share Review
Report Review

Delivered on time and in perfect condition. Cake was delicious!

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Judy S.
Unfollow Judy S.
Share Review
Report Review

Great tasting cake, on time delivery, easy communication

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Amanda L.
Unfollow Amanda L.
Share Review
Report Review

The whole experience went very well and the cake was very tasty! You would never know that it was mailed! My son wants me to order another one! Lol

Date of experience: July 7, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States