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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
0 helpful votes
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Ordering, shipping, delivery - product excellence. All was perfect!

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Delivered on time and exactly what I ordered! And free delivery

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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The service was fast and efficient
August 6, 2020

The service was fast and efficient. Also updates on delivery date were very helpful

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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The ordering and delivery was easy. Delivery was on time as promised.

Date of experience: July 7, 2020
Virginia
2 reviews
0 helpful votes
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It was extremely easy to shop
July 7, 2020

It was extremely easy to shop. Delivery right on time. Food excellent. A great experience

Date of experience: July 7, 2020
Virginia
2 reviews
0 helpful votes
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The order from Jerry's seafood was on time and delicious.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Support was able to help redirect to updated address on short notice

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Everything
July 7, 2020

Everything. This website is great for food from all over the country.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Delivery was on the date I requested, and good options to choose from.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering online
August 6, 2020

Ease of ordering online. Ability to choose a date for shipment. Prompt delivery. Cake Package arrived in tact.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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I had a problem with my order
July 7, 2020

I had a problem with my order. I contacted goldbelly and they took care of the problem right away! 1

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Smooth and easy process for ordering. Great food that tastes as good as fresh from the restaurant.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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El diseño del pastel es muy bonito y también esta rico

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Deliveries made right on time
July 7, 2020

Deliveries made right on time. Products were in perfect condition.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Delivery on second experience as fine. First was 3 days late and was replaced no charge. I since used you for a delivery to
Vifginia and it was right on time.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Order was received on-time if not a little earlier than expected. Everything was packed well with plenty of ice packs. And of course, it was extraordinarily delicious!

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Everything
July 7, 2020

Everything. Food was delicious and perfectly packed. Shipping was quick and communication about time of arrival very helpful. The price was also very reasonable for high quality. It made the 4th of July reminiscent of childhood holiday.

Date of experience: July 7, 2020
Virginia
2 reviews
0 helpful votes
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Easy to order, fast reliable delivery food in perfect condition

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Loved the packaging and the tracking on my package.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
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Delivery was fast and kept updated on tracking package - excellent

Date of experience: July 7, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States