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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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I ordered for my cousin who now lives in California. She missed her favorite Crumb cake. Wanted to surprise her and I did. She said it was the best she ever had. So fresh. Thank you.
Food was well packed and just yummy. We all enjoyed having fresh seafood in the desert.
Communication about shipping went so well. My best friend was also very impressed with packaging of her present!
Ease of ordering. Good quality merchandise. Rapid delivery. Free shipping.
All was great! First experience buying a piecaken and appreciated the directions that came with it. All went perfectly! Looking forward to trying new things from around the states!
The ordering, the delivery, the quality of the cake and the taste!
Was so good, will definitely order from in the near future
My friend absolutely loved the ribs and pulled pork
Everything went smoothly. Very happy with the service.
Sandwiches were awesome... just as if we picked them up from the store. Bread did not get soggy or stale.
Oil and pepper containers were awesome, alot better than the plastic containers that can pop open.
The pies arrived on the correct date and were tasty.
I sent the raspberry cheesecake pie to my son for his birthday. It arrived on time and was made in a very thick aluminum pan. It was very good and rich. Everyone was impressed with the taste. I would order this again.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

