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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
0 helpful votes
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The whole process from ordering to expected delivery

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Delivery and condition of contents, ease of ordering. We got what was promised.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Food came exactly as scheduled
July 15, 2020

Food came exactly as scheduled. Food was fresh, still cold and ready to eat. Everything was mouthwatering and delicious!

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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The items were shipped as described, on time, and frozen even in Texas 100 degree temperatures.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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I have only tried one of the items sent but it was quite good. In addition, the detailed instructions left no questions in my mind.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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The order was sent early so the person could enjoy the breakfast item for Friday brunch. My plan was ship Friday late and they could enjoy for Saturday morning. He was so excited, he ate it when it arrived. I was not expecting that to happen.

Date of experience: July 15, 2020
Virginia
2 reviews
0 helpful votes
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Ordering, tracking, delivery, packaging, and taste! Basically, everything went better than expected!

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Meat was fresh and solidly frozen; beautifully packed.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Order # ******* Everything went well. Delivered on the day scheduled. The brownies were fresh and my Mother and her neighbors enjoyed them. Two months later and she's still talking about those brownies, so much, I just ordered some for my aunt's birthday. Thanks you!

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Order was delivered when expected and packed well.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Good price with discount from Honey. Fast service.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Had an issue with a product and your customer service team took care it right away. Was very impressed and glad to be a Goldbelly customer.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Received package on time and in perfect condition! The donuts were fresh, carefully packed and were absolutely delicious!

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and the product was excellent

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Great selection, arrived early, coupon was helpful.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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I ordered as a gift for my Dad and it did not disappoint. It was delivered exactly as promised and he enjoyed every bite. Nothing like a taste of home from New Orleans.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Easy to order and arrived frozen even with shipping to sunny Florida in July!

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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It was delivered on time and cake was delicious. It was for my birthday.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Arrived when originally stated
July 15, 2020

Arrived when originally stated. Pizzas were still frozen.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Everything went well! I loved the crab cakes from Boatyard and very excited to have the crab soup from Angelinas! Thank you so much!

Date of experience: July 15, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States