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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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It was great! The cake came early and it taste so good!

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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The order arrived on-time and the
July 15, 2020

The order arrived on-time and the product was fresh and ready to cook!

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Packaging was amazing! Food was fresh when it arrived! 10/10

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Everything when well
July 15, 2020

Everything when well. The cake arrived as stated. In perfect condition and tastes fantastic!

Date of experience: July 15, 2020
Virginia
2 reviews
0 helpful votes
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Everything went very well, packaging, the shipping, into the thawing, then finally the tasting it AMAZING!

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Easy to order - delivered on time and in perfect condition!

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Great experience
July 15, 2020

Great experience. Very satisfied with the whole process and was kept informed about the order all along.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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A delightful yummy delicious treat delivered on time to my friend!

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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The steamer pot instructions were very easy to understand.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Delivery was quick and the food I ordered was fresh.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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I sent a gift to my Boss for his Birthday. It was delivered when they said it would arrive. The Blueberry Coffee Cake was so moist. Him and his family enjoyed it.
I'm glad I was able to surprise him with a great product.

Date of experience: July 15, 2020
Virginia
2 reviews
0 helpful votes
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Everything! Found exactly what I was looking for and was able to get delivery for when I needed it. I love Goldbelly and will continue to use for gifts and surprise mailers. Thank you.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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The whole shopping experience was
July 15, 2020

The whole shopping experience was seamless and the customer service was excellent

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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They left the box in front of the door without ringing the bell and it was raining. The taste of the cake was bad as well

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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The cake arrived in good condition and was delicious!

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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The packaging was great, the pizzas arrived frozen and were delicious.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Everything! I had been purchasing from Rich to riches directly over the years with great results. Had a little anxiety purchasing thru Goldbelly. GB nailed it

Date of experience: July 15, 2020
Virginia
2 reviews
0 helpful votes
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The ordering process and ability to track the order.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Tasty recipe
July 15, 2020

Tasty recipe. Was a bit involved and challenging to follow but watching the Instagram live video helped

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Everything went well! From the
July 15, 2020

Everything went well! From the communication to the delivery time

Date of experience: July 15, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States