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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Everything, I loved how everything shipped and how it was still frozen and nothing damaged.
The food came frozen and there was still dry ice that was frozen. It transported perfectly.
Food was great! It arrived fresh and was delicious.
Ordering process was easy, food arrived on time and it was appreciated.
Delivery was fast, product was nicely packaged and taste was well worth the money spent.
Fast and accurate delivery along with fresh product.
Amazing quality! Crab legs were huge, fresh and fantastic. And the black cod exceeded my expectations as well.
Next day delivery; great food from one of our favorite restaurants.
Ordering was quick and easy. I was always updated. The order got here on time and the food was absolutely delicious!
Very easy to find what we were looking for, and the delivery was made very quickly.
Expedient delivery. Delicious food. Great price. Grand slam.
Both orders were received on time and they were still cold. Food was delicious! Seafood pot one night for dinner and prime steaks the next. What could be better than that!
Fun experience, delicious food, great customer service when I encountered a "wrinkle"!
Absolutely the best crabcakes we've had... and with husband that grew up in Maryland, we've had lots!
The food arrived right in time for a birthday surprise. Everything was well packed and cold on arrival.
Our friends loved the birthday cake, as well as the lox, bagels and cream cheese treats from NY. Everything arrived on time and in perfect condition
Easy ordering on website and delivery, packaging, instruction are excellent
Food was nice, portions were small- never could have fed 12, it fed 8 adults. Maybe 12 toddlers... very pricey for what it was though. Ironically, days after I purchased lobster rolls they went on promo 35% off. That's a way fairer price.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members