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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Ordering was super easy and my product came within a few days. Very happy!

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Everything was great
July 16, 2020

Everything was great. Lobster rolls were delicious!

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Cake arrived safely and on time
July 16, 2020

Cake arrived safely and on time. Reports were that it was delicious

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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The lobster and crab were excellent! Hot dog rolls were just that, nothing special. I would prefer more fish and less "fixings."

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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The only problem was the food was cool not frozen
All ice evaporated
Probably order in winter next time

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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The package arrived on time and it was cold and in good condition.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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The site is easy to maneuver
July 15, 2020

The site is easy to maneuver. The products are very reasonably priced and on top of that we got free shipping. Our cake arrived as promised in excellent condition. It was packed very well in a styrofoam cooler with lots of dry ice. Amazing service. Will definitely order again.

Date of experience: July 15, 2020
Virginia
2 reviews
0 helpful votes
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Easy use of the website
July 15, 2020

Easy use of the website. Product was delivered as stated and was well packaged.
Super happy with everything

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Website was pretty easy ro use if you know what you want.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Bread and soup were delicious
July 15, 2020

Bread and soup were delicious. My guests were delighted. Thank you.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Delivered when I scheduled it to be, fresh, delicious. Perfect for my husband's birthday since I didn't have a way to get him a cake this year.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Speedy delivery, fresh, packed well with cold and most of all yummy!

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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It was delicious and the delivery was on-time and properly insulated

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Everything
July 15, 2020

Everything. It's really terrific that you can order food from anywhere in the country and have it shipped successfully. The cheesesteaks were fantastic. It was almost as good as a trip to Philadelphia. My parents were very very happy!

Date of experience: July 15, 2020
Virginia
2 reviews
0 helpful votes
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On time
July 15, 2020

On time. Well packed, the as temp was 110 and the ice cream was still frozen

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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My order from Boudin was perfect
August 14, 2020

My order from Boudin was perfect. I contacted you about my order from Pats cheesesteaks which was moldy.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Ordering was quick and easy
July 15, 2020

Ordering was quick and easy. Was able to use a discount code.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Perfect delivery and the contents were in great shape. I was concerned about the crab, absolutely delicious. Will def use again!

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Product was delivered spot on time. Recipients were overjoyed!

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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Great product selection, delivered on time, was delicious!

Date of experience: July 15, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States