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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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I read a lot of reviews where the cakes have come back ruined. Even with 100 degree weather and the UPS delivery man holding the box sideways the cakes arrived frozen and in perfect condition! Delicious cakes, will order again! Highly recommend.
Website navigation was easy and painless and, it's nice to get food from my home town.
Half of the food arrived on schedule in good shape
Items were packaged safely & securely and kept refrigerated with dry ice.
Delivery was excellent and the fact I didn't pay for shipping.
It was easy to order from Goldbelly. They did follow what the store says on when thing will be send and arrive! I was impressed with that.
The pasta I ordered was delivered on time but it took 3 weeks to get it shipped and sent
Terrific Product quality. Easy to order and delivered on time.
Accurate delivery, great delivery tracking capabilities and prompt updates
Shipping was quick and easy, and the product was great.
Easy to order. Communications regarding order and delays have been excellent.
Arrived on time, frozen, excellent quality of food, great portions.
Delivery on time.
All slices were intact.
The sampler pack was fantastic.
Best service and shipping ever... love the butter... I am spoiled for life!
The lobster mac and cheese was fabulous and the shipment came right on time.
The delivery, & the cake was perfect. I have already told friends & family about you. Thank You
Arrived frozen, on time, tasted great. The tracking delivery was excellent.
We got the ice cream as on expected day. We loved the product.
Very easy order process. The Doan's Bakery cake was packaged perfectly. It was cold when it arrived and so delicious. Than you. Everyone loved the cake.
The pizza was great and the package came really quickly.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members