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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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The sesame bagels (Both bags) completely fell apart, breaking into pieces. They also had absolutely no flavor. We were very disappointed considering the price. The everything/works bagels were very good. I wouldn't purchase the sesame bagels again.
I would like the sesame bagels replaced with the everything/works bagels please.
Fast delivery, excellent food. Makes me miss home (Philly!).
All food was great. Shipped timely and was well packaged. Reheating instructions were clear and the final product was delicious.
From ordering to delivery everything was perfect...
No problem when received hot hotdogs
Easy to contact and they shipped them it asap
Looking now what next to buy
Lots of good choices, food arrived well packed and fresh,
I got the yummy bagels I ordered in a timely fashion.
Food delicious, order was on time and delivered where u asked
The Pie arrived on time, and the ordering was easy.
Came on time, packed excellently, cheesecake was delicious, will definitely use again.
From start to finish was perfect. Arrived on date requested, packaged for freshness, still frozen on arrival from CA to CT. Unbelievably delicious!
Great descriptions of delivery, products, instructions, etc. Food arrived quickly and was delicious.
My second/replacement order arrived generally on time. The bacon was not cooled, but bacon can survive a couple of days outside of refrigeration.
Being cooped up during the Covid, and living in a very remote location, I was amazing and SO happy to be able to get some awesome products/foods through Goldbelly!
The customer support and being able to get a refund on the error of the shop
Pies arrived the day they were expected. I immediately boxed them and put them in freezer. Took pies out last night and let them defrost for 10 hours.
Shipped in great condition, on time & was enjoyed by all. Thanks!
The order was on time and delivered as promised with the excellent quality of the food as promised. The tracking information leading up to delivery was timely and accurate.
Everything went well. The delivery was right on time, the cake was in good shape. Thank you.
Food, even the ice cream, was still frozen and arrived on time
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members