On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The food we ordered arrived on time and in great condition. More important, we thoroughly enjoyed everything.
Good variety, delicious treats, site is easy to navigate.
The order process went well as well as the shipping and delivery.
Your sales team did a good job of informing of us on our order progress.
It is so easy to send famous and delicious food anywhere! Especially to my hungry and broke college student lol
Rice pudding arrived on time. And the pudding was delicious.
Thank you
Pizza was delivered still frozen. That was my main concern since I live in texas.
EVERYTHING! Delivery (even on a 95 degree day here in NC) AND, the food was AMAZING - so fresh & delicious! Now I want lobster every week! ;)
One item is not yet due. The other two arrived on time, in good condition (refrigerated).
Cake arrived on time- it was beautiful and delicious
Delivery was prompt and on time; food was well packaged and very fresh. Serving size was very good.
Notifications were prompt and timely. I was very pleased with the service!
The Carousel Cakes was delivered fresh and on time.
Everything We were just so excited to find that Goldbelly had H&H bagels Our son lives in New York and when he would come to visit he always brings us a good supply of H&H bagels but with the Covid 19 mess he hasn't been down to see us so thank goodness for Goldbelly
Absolutely Everything! From questions I had before I ordered which were answered promptly to shipping notification to a timely arrival!
Customer service (so far - still waiting for my credit)
Received my cheesecake and it was delicious, very timely and well packaged.
Delivery was a day earlier than expected, that was a good surprise!
It was easy to order, and customer service was excellent.
Cake was delivered exactly on the day I requested.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members