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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delicious food, delivered quickly
July 23, 2020

Delicious food, delivered quickly. The Roast Pork sandwiches were as if I had ordered them in person at John's Roast Pork.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Delivery was fast, product was fresh and delicious. Thank you.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Liked the real time map app showing where food was...

Date of experience: July 22, 2020
Virginia
3 reviews
0 helpful votes
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Delivered on time and in perfect shape! The ice packs were still frozen! Huge amount of lobster meat! No skimping here for sure! The rolls were so soft and fresh! They said the lobster was just like it is here in Maine! They loved the butter as well!

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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The gift was so enjoyed by the person I sent it to.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Everything
July 23, 2020

Everything. Order was delivered on time, food was delicious and directions for preparation were very concise and easy to follow. I hope you make more meals available from this restaurant!

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Delivery was excellent
July 23, 2020

Delivery was excellent. Food cold. Lobster rolls were better than expected.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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The food was delicious and ensured fresh with the packaging.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Arrived right on time and was delicious. Clear instructions.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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The person I sent them too said they were so good! And came packaged really nicely.

Date of experience: July 22, 2020
Virginia
2 reviews
0 helpful votes
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Shipment came as promised and recipients were pleased.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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The meal come on time
July 22, 2020

The meal come on time. Very fresh and so easy to prepare. Everything was wonderful.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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The pies were delicious and delivered on the correct day. I would have preferred that the pies would have been delivered earlier in the day, but that's really a UPS issue.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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The delivery was on time and everything was fresh. I love Primanti's and it was just like getting a sammich in the 'Burgh.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Went well
July 22, 2020

Went well. The delivery was a day late, but totally understandable seeing as we're in a pandemic. I emailed someone at goldbelly about it they were polite and professional and responded quickly. My sister was really happy with the order. Thanks again to the goldbelly team.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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It was delivered exactly on time and tasted delicious!

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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My order arrived on schedule and the food was excellent.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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The food arrived on time! The quality was amazing! We thoroughly enjoyed the experience!

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
July 22, 2020

Arrived on time. Lobster was delicious! Huge success. Will do it again soon!

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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From ordering to receiving
July 22, 2020

From ordering to receiving... it was all well executed. Bagels are yummy. Many thanks!

Date of experience: July 22, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States