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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Excellent variety to choose from
July 23, 2020

Excellent variety to choose from. Website is easy to use - and thank you for sometimes accepting promo codes.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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The food was excellent
July 23, 2020

The food was excellent. The delivery was perfect and on time!

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Just about everything! The packing and shipping, the look, and what can I say... the taste! Bravo

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Received product in a timely fashion and the quality is top notch.

Date of experience: July 22, 2020
Virginia
5 reviews
0 helpful votes
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The whole experience
July 23, 2020

The whole experience. From easy ordering with no hidden fees. Coupon code worked as advertised. Easy fast checkout. Fast on time shipping. Packaged securely, still frozen when delivered. Excellent quality food. Exceeded my expectations. WELL DONE GOLDBELLY!

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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The sandwiches are delicious and they reheat very well.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Cake arrived in Texas still cold and packaged very well!

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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The site allows one to easily search for and select which product they desire

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Everything! Live the service! Live the product! Just to perfect! Highly recommend!

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Great selection and wonderful service. It's been great to have these treats since we're staying home.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Everything went well from the moment the order was placed until it was delivered.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Everything! Ordering was super easy. Shipping was on time. And the cupcakes were - well - AMAZING!

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Everything! My daughter loved her
July 23, 2020

Everything! My daughter loved her cake! Very delicious! Will be ordering again!

Date of experience: July 22, 2020
Virginia
2 reviews
0 helpful votes
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We really enjoyed being able to get food from places we usually would never be able to. The food came quickly and was tasty.

Date of experience: July 22, 2020
Virginia
2 reviews
0 helpful votes
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The fruit was well packed and nothing damaged. It arrived on the right date.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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The package arrived in good condition but a bit later than expected. The restaurant meal was really good.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Order from Sugaree was perfect, though box had damage the cake was not affected.

The other order arrived on time. Box was damaged, but did not affect order. The Philly cheese steaks were underwhelming. Meat was dry.

Will see how my rib order goes on Aug 9th.

I also could not find how to leave reviews for particular merchants on the site.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Ordered 2 cakes
July 23, 2020

Ordered 2 cakes. 1st Cake tasted great... but was melted see below.
2nd cake perfect.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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The bagels were delicious, especially toasted. The salmon was fresh, and there was just the right amount of cream cheese. I gave 6 bagels to my friends because they had never had a real NY bagel. They loved them

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Extremely easy to order; great tracking; arrived on-time and as described. Food was delicious; instructions were very clear. This was for a friend who had a death in the family, so the ease shipping and the excellent service was VERY much appreciated!

Date of experience: July 22, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States