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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Very easy site to navigate w/excellent timely customer service

Date of experience: July 23, 2020
Virginia
1 review
0 helpful votes
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Was sent to my son who said it arrived on time and it was very good

Date of experience: July 23, 2020
Virginia
1 review
0 helpful votes
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The cake was absolutely beautiful
July 23, 2020

The cake was absolutely beautiful. Everyone loved it & said, it was delicious. Very happy. Was nervous ordering a cake & having it delivered. But, I would do it again.

Date of experience: July 23, 2020
Virginia
1 review
0 helpful votes
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Everything! The order process was easy. The order arrived the day I scheduled it for and the bagels were delicous!

Date of experience: July 23, 2020
Virginia
1 review
0 helpful votes
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The product was delivered on time and in great shape!

Date of experience: July 23, 2020
Virginia
1 review
0 helpful votes
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The Birthday cake Slices arrived as scheduled. My daughter said it is the most delicious cake she has ever had!
I love you company for delivering it to us, and for giving us the opportunity to get such amazing foods while we are stuck home!

Date of experience: July 23, 2020
Virginia
1 review
0 helpful votes
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Everything! H&H bagels are delicious and remind me of my old home.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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My cake came on time and it looked exactly as I ordered!

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Everything
July 23, 2020

Everything. Delivery on requested date at noon. Food was excellent. Will praise your service.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Finding the product, placing the order, receiving the order

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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The cake was beautiful and delicious and arrived right on time.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Delivery was as scheduled
July 23, 2020

Delivery was as scheduled. Product was packed well, but not excessive. The product (coffee cake from B&W) is delicious, and what we didn't eat is in the freezer.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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I love that I can send my daughter, who lives in Oregon, a little taste of home. Although it was expensive ($90 for a dozen bagels, cream cheese, and salmon), it was well worth the special treat.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Food was delicious, arrived on time. Although there was an error in the order Goldbelly reimbursed us for the incorrect item.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Well as you know it was a gift
July 23, 2020

Well as you know it was a gift. The recipient every bite of the bar b que.
The arrival time was fast and on time.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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On time delivery of what I ordered. Food was packed well and was fresh.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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The ordering process from attractive photos was easy. Harris Teeter, take notice!

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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All parts
July 23, 2020

All parts... ordering, payment, delivery, final product, thank you.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Simple as pie to place order
August 22, 2020

Simple as pie to place order. Picked my Mother's birthday for delivery date. Was set for that date, but the day before scheduled delivery, Fed Ex pushed delivery back a day. It was delivered late and the icing had already started melting down the sides of the cake.
Still tasted great, but delivery was a bit of a disappointment.

Date of experience: July 22, 2020
Virginia
1 review
0 helpful votes
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Everything
July 23, 2020

Everything. My order arrived the day it was supposed to. It was packed in a very nice Styrofoam cooler with dry ice.

Everything inside was well frozen. It had not melted in transit. My order arrived late in the afternoon and it was very hot the day of delivery.

I was surprised that since it was so late in the day that everything was still nice and cold

Date of experience: July 22, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States