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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The cake was delivered in perfect
July 28, 2020

The cake was delivered in perfect condition and very fresh

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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The portions were generous and arrived on time. The restaurant made two elderly people very, very happy.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Its exciting to receive treats in the mail each month.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Delivery was as prompt as can be expected but the pie was not in good shape. It was tossled and caved in and may just try an order in the winter. Perhaps. Dough was soggy and arrows on box were completely ignored so thats why it caved in... arrived in poor shape

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Was delivered right on time, and really enjoyed by recipient!

Date of experience: July 28, 2020
California
1 review
0 helpful votes
Follow Will S.
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The subscriptions are just a very expensive way to get bread products. You would be better off using the money to pick yourself.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 28, 2020
Virginia
2 reviews
0 helpful votes
Follow Tammy W.
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Fresh, delicious, well packed and cooled. Expensive but worth it.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Effective and timely response to a delivery problem.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Ordering was pretty easy
July 28, 2020

Ordering was pretty easy. Items arrived quickly and solidly frozen.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect! My son is in the Navy, he's stationed in Great Lakes, IL. For his birthday I had wanted to have a navy mom deliver him a cake. With the pandemic, they aren't allowed off base and they aren't allowing anyone on the base. I did the next best thing and ordered from Magnolia Bakery. His banana pudding arrived and he was so surprised and excited! Thanks so much for helping this Navy mom, celebrate her sailor's birthday!

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Got the package o time and the bagels are fantastic

Date of experience: July 28, 2020
Virginia
2 reviews
0 helpful votes
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Packaging of product very good (still had dry ice)

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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You had exactly the product I couldn't find in stores. Ordering was easy. Product was delivered promptly and still frozen completely.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
Follow Shaylee L.
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Pies were in real! Will order them again! Crust is so good

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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I use to think it was
July 28, 2020

I use to think it was. Out of my price point to use. I was really happy to see the prices were affordable for me.

Great selection and shipment speed.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Arrived early, fresh baked in good shape, packed well and half the price of the last time i looked on another website

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Delicious and delivered promptly as scheduled for a birthday

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
Follow Megan C.
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On-time delivery of the order and, although pricey, the products are superior.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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The selection process and expectations on delivery dates.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Great experience and communication about our order.

Date of experience: July 28, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States