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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Everything was great, from the purchase process to the communication to the especially well packaged food
Shipment was better than expected and cake arrived in perfect condition
Food was fantastic and order shipped on time. Very easy.
This was a gift and the guy we sent it to can't say enough good things about it.
On time delivery. The steaks were still frozen and turned out delicious!
The lobster went well! Everything was perfect from delivery though the last bite.
Order was correct and delivered in good condition.
Everything. Ordering, delivery, packaging, alerts. Great!
Easy to order, was able to use a coupon and shipping was free
Delivery when it was anticipated... order was complete.
It came perfectly frozen, no issue this time. Heated up via instructions and was great!
What went well...? The bagels were in the box. That was the best thing ever! We moved from Montreal four years ago and can't get good bagels here in the states. Oh yes we can! We ate all two dozen in two days. Dare I say there's just the two of us?
The pizza I ordered for my son and his family arrived on time and was amazing. My order on the other hand was shipped on the 22nd and didn't arrive until the 27th. The pizza was not in good condition and had to be thrown away.
Support said that I would get a credit for this purchase
When i needed help with shipping someone contacted me.
Food tastes great, came on time. Food came in good condition. Frozen products were frozen like they were supposed to be.
Shipping speed was excellent. Packaging and product were exactly as expected
Gluten free cake was delicious. It was on time and in perfect condition.
The pizza I ordered was on backorder for two months. That was okay but then I found out the friend I was sending it to(as a surprise) was going to be out of town when it arrived. I contacted customer service and they were able to delay the delivery until he was back in town. Great customer service.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members