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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Not much. The shipment wasn't delivered by UPS until after 6 PM when we had planned to have them that evening.
They were also smashed together.
Despite all this, they were delicious
The whole process was excellent from ordering, to notification, to delivery as promised. Product was also delicious and enjoyed by recepicants! Thanks so much
Bagels arrived as stated. They were well packaged and tasted delicious!
Fast delivery in excellent condition. The cheesecakes I ordered were delicious.
Timely delivery and excellent customer support when had a question about the order.
Website is user friendly, service is convenient, and price is good (with Honey).
Delivery was on time and product was in good condition.
I like the on time delivery and everything being packed well.
Fast delivery. Our cake came in perfect shape and was delicious as promised.
Impressive and prompt
Customer response by Megan and team
I liked the first delivery and part of the second order (lobster tail pastries) but the rainbow cake tasted like it had gone bad even though I followed directions!
Easy to order... package of food arrived in timely manner and was as advertised
Packaged well, arrived in good condition. Was the hit of the party.
It was a gift and it arrived in the day that I was told it would arrive. I was told they were very good.
Pizza was delicious. Frozen completely and well packed.
Packed well, good online instruction. Delicious & was a taste of home that we can't travel to.
I understand that the food was delicious. I sent the food as a gift
They made are second order no charge due to the product being warm.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members