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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Easy to place order
July 28, 2020

Easy to place order. Appreciated the first time user discount. The order also arrived within a few days and it was in great condition.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Great quality, delicious product, good shipping (ice cream arrived in fine shape)

Date of experience: July 28, 2020
Virginia
2 reviews
0 helpful votes
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Goldbelly as a great variety of various choices. After much research Goldbelly offered the best and largest selections.

Date of experience: July 28, 2020
Virginia
2 reviews
0 helpful votes
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Ordering was easy
July 28, 2020

Ordering was easy. Gift delivery was on-time and as promised.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Delivery on time
July 28, 2020

Delivery on time. I like being notified about delivery.

Date of experience: July 28, 2020
Virginia
2 reviews
0 helpful votes
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Shipping, ease of ordering, communication. We ordered pizzas from New York City that were delivered in California for my boyfriend's birthday. They were a huge hit. And everything was smooth.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Everything went well
July 28, 2020

Everything went well. The cake was delivered on time, on the day it was predicted to arrive, and the cake was delicious! Using Goldbelly was so easy.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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This was so easy and went so well - much to my surprise! I didn't believe that shipping cheesesteaks - of all things - across the entire country could ever work, but it did and beautifully, and they were enjoyed very much! Thank you for making the impossible happen :)

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Delivered in a timely manner; Great quality and taste.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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The delivery got here on time
July 28, 2020

The delivery got here on time. The cake itself was delicious.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Strawberry sugarees cake is fABULOUS. Then i ordered the coconut cake from sugarees. Not good. Disappointed.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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I like the convenience of ordering from so many different restaurants online.

Date of experience: July 28, 2020
Virginia
2 reviews
0 helpful votes
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Speed and time of delivery
July 28, 2020

Speed and time of delivery. I don't know the review of the goodies yet.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Delivery and the food was delicious! We sent it as a gift to our mom

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Delivered on time
July 28, 2020

Delivered on time... no delays! Great gift for my friend

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Everything we get is always good, and Carlo's Rainbow cake is delicious.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Delivery on time, fresh products
July 28, 2020

Delivery on time, fresh products. I feel like I can depend on Goldbelly to only accept top notch vendors. I don't mind paying for quality products

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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The customer service has gone above and beyond and I'm grateful

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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The delivery was on time
July 28, 2020

The delivery was on time. The lobster was even better than I expected. Delicious! I will order again.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Packaging was superb
August 27, 2020

Packaging was superb. Lobster was wonderful. The lobster rolls tasted very good.

Date of experience: July 28, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States