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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Packaged very well
August 27, 2020

Packaged very well... shipment came in a styrofoam cooler with dry ice, so the pizzas were still frozen.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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I am told that the package arrived on time... and was delicious.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Everything! Tasted great, arrived in beautiful condition, and the food was delicious!

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Website v easy to use, in fact fun to use
Order went through no problem and received updates

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Ferrara's Cheesecake was delivered as requested and on time! Making my 90 year old Aunt's birthday special!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Easy to order, delivery came on expected date. Order was complete and packed well with no issues

Date of experience: July 27, 2020
Virginia
3 reviews
0 helpful votes
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Loved the cake fro
July 28, 2020

Loved the cake fro. M Carlos Bakery!
Delivery was quick, cake was great
Well packaged - a super nice treat thanks!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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It was easy to order and my order arrived exactly when it was estimated to arrive. Also, the food was excellent and I could tell that it was fresh.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Gabriela M.
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Shipped and delivered on time, perfect condition, and was kept up to date on the tracking- plus, my sister said it was delicious!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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They arrived safe and sound with the dry ice still working well. I do worry when we have the Hot weather here in Arkansas. Thank you!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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My wife put a review on her Facebook One
Meal A Day group and over 100 people commented. I think you are going to get a lot
Of new customers! Very tasty--- as good a
Cheesesteak as we've ever had.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Delivery packaging and communications were excellent

Date of experience: July 27, 2020
Virginia
2 reviews
0 helpful votes
Follow Sarah H.
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Arrived on time and in perfect condition. Unfortunately the wrong item was sent, but Goldbelly is facilitating the shipping of the correct item, so it's more of a bonus since we get to try both items.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Alissa F.
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The cake was delicious and it came right on the day and it looked beautiful

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Emily N.
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Deliveries were on time and products were appropriately cold/frozen. Recipients were delighted with the array of items they received.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Fun selection
July 28, 2020

Fun selection. Easy to navigate website. So excited to try different things!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Great selection of products
July 28, 2020

Great selection of products. My order was shipped promptly and arrived right on time. I had purchased it as a gift and they absolutely loved the ice cream.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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All aspects! Good products, delivered promptly and cost effective.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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I like the ability to be able to order food not normally available to me

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Becky A.
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Cake was packaged very well and still cold, And delivered on day expected

Date of experience: July 27, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States