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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Exceeded expectations! Great packaging, arrived exactly when I expected, food was delicious! What a great experience!

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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Good communication
July 30, 2020

Good communication. Changed delivery date as requested.

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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Received my order on time and was amazing! Could not be happier with the flavor of the bacon.

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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The food was excellent, tasted just like being there in person. Shiping time was good.

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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It was the most delicious lobster roll of my life!

Date of experience: July 29, 2020
Virginia
2 reviews
0 helpful votes
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Timely delivery, easy to navigate
July 30, 2020

Timely delivery, easy to navigate website and such good quality

Date of experience: July 29, 2020
Virginia
2 reviews
0 helpful votes
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Arrived earlier than expected
July 30, 2020

Arrived earlier than expected. Food was delicious.

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
Follow Betsy S.
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The ease of ordering, and the quick delivery of really good food. It was for my sister's 75th birthday and she was delighted. Also the selection of vendors is overwhelmingly good.

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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Everything
July 30, 2020

Everything. Ease of selection-delivery and product quality.

Date of experience: July 29, 2020
Virginia
2 reviews
0 helpful votes
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Everything- easy site and quick
July 30, 2020

Everything- easy site and quick delivery- I know I will use it many more times!

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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Site was easy to navigate
July 30, 2020

Site was easy to navigate. Shipping was on time. Packaging good

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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The response from the Goldbelly representative was fairly quick and clear.
I must reserve my overall review until the matter is fully resolved.

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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The free oyster knife was better than the knife my husband bought earlier. Also, free shipping is a plus because most of the time shipping costs as the same price you pay for the oysters somewhere else. The package arrived on time and well packed.

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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Delivery was amazing
July 30, 2020

Delivery was amazing. From the timing to the cooler system, it all worked perfectly!

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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OMG this was so delicious! Everything was so fresh!

Date of experience: July 29, 2020
Virginia
2 reviews
0 helpful votes
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Delivery was perfect, on time, and properly packaged for safe delivery.

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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From ordering to delivery was excellent service! I have NO complaints and the care taken in packaging was great!

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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Very easy format
July 30, 2020

Very easy format. The order was delivered on the day it was supposed to.
Thank you.

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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From ordering to shipping to delivery it was a great experience this time! Thank you!

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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Delivery on time
July 30, 2020

Delivery on time.
Shipping-packing great.
Product delicious

Date of experience: July 29, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States