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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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I ordered cheesesteaks for my son as a long-distance hug from Philly for his birthday. He was thrilled! The package arrived on time and well packed. He said it was delicious! He even was able to freeze 2 of the cheesesteaks for a future meal. I would highly recommend!
My aunt said the peach cake was amazing: large and very moist and delicious!
I ordered a lemon cream cake for my sister's birthday. It was delivered on time and I received many compliments on it.
Shopping was easy, as well as payment processing and delivery of item. Very pleased with my purchase.
Quick turn around for delivery by weekend! My friend really loved it. All smooth.
Bagels were delivered on the day scheduled and the order was correct. The first 6 bagels were eaten within a few days and were perfect.
From beginning to end the service, speed and quality of the food was 10 stars!
The timely delivery and how well it was packed with no damage
You offered a product that was the perfect gift for my Grandson, and it was delivered on his birthday! Thank you!
The cake arrived on time and in great condition and was delicious.
Food arrived on time and was meat was properly refrigerated.
Everything was exactly as expected. Just like we were having the food in New Orleans. Only thing missing was the surroundings.
The pizza was awesome, as it is when eating it in Chicago. Lou Malnati's is our favorite pizza when in Chicago. It came in great shape. We ordered 3 sausage ( our fav) 1 cheese. We have made our way through the sausage ones which were really great! We have ordered pizza on goldbelly from the biggest competitor of Lou Malnati's recently ( to try it) for 4th of july weekend and we weren't thrilled with that pizza. Possibly it's better in person but what we received was not fantastic. Not worth all the money for pizza shipped from Chicago. So not all Chicago pizza is the same when ordering it to be shipped. This Lou Malnati's pizza is the best! And we will order again soon!
I ordered an $80 cake for my mother under the impression that since the cake would be traveling a while it would be frozen and packed with dry ice. No she gets it and it's a ball of junk! I will never use this site again!
Crab legs were great. Still have some left. Will reorder and try other products! Thanks! We're hooked!
Easy to order. Great product (love Zaro's Black and White's. Everything in great condition upon delivery
The Cake Monkey order was for my husband's birthday. He absolutely loved everything! Our family has been happily munching on these treats since last Friday, when they arrived.
The cake arrived in perfect condition. It was light, fluffy and delicious!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there, we're so sorry to see this occurred! It looks like there just wasn't enough coolant in this packaging! We're constantly fine tuning our packaging to keep in good shape with all the elements and carrier issues. Thank you for bringing this to our attention. We hope the reshipment was enjoyed much more the 2nd time around!