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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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On time delivery and, for the most part, quality of the product.

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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Great food packaged perfectly and it arrived exactly when it was supposed to.

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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It was delivered on time like promised. It was packaged well. And the recipient said it was amazing :) I will use this service again. And I've already recommended it... both the service and what I ordered.

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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The ordering process was pretty easy and shipping was fast.

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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Prompt delivery of the bagels and with wonderful local grown tomatoes a real delight to eat.

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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It was delivered on time, and the cake was well packaged. The cake itself was superb and very delicious!

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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Seems the whole process went well
No problem whatsoever

Date of experience: July 29, 2020
New York
1 review
1 helpful vote
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Magnolia Birthday Cake
August 28, 2020

I ordered a Magnolia cake for my nephews birthday and the cake arrived melted. I thought the item would be transported in a cool container.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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Everything was great
July 29, 2020

Everything was great. On time, packaged well. No complaints

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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Delivered right on time
July 29, 2020

Delivered right on time. Still cold. Well packaged. Fun treat! Mostly delicious!

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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The product arrived only one day later than promised - that was the good news.

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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Delivered frozen solid - tasted fresh. What else is needed!

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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There are so many great places to choose from so I'm looking forward to trying others.

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect! The delivery was right on time and the cake was beautiful and delicious! Guests all said it was the best cake they'd ever had and my grand daughter was amazed at the beautiful rainbow colors!

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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Arrived when it was scheduled to and in excellent condition.

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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Perfect flaky crust with delightful fillings. Easy to store and prepare. I already reordered more for my siblings to enjoy.

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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The delivery was great, all the way from Hawaii to Ohio!

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
Follow Laury F.
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Everything -- delivery time, food was excellent, got what we wanted.

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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The order process and changes were great. I worked with Megan

Date of experience: July 29, 2020
Virginia
1 review
0 helpful votes
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It was very easy to order and delivery was on time.

Date of experience: July 29, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States