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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Easy to order, great selections, good customer service.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Quick and easy ordering of products that I can't get any other way!

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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The cakes were received in a short time and were delicious.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Delivery day earlier than I thought. Food tasted great and was fresh.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Delivered on time, still cold, well-packed, and fresh. Will order again.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Placing the order, communicating, tracking package, delivery time.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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This was a gift and the recipient was very pleased. The cake arrived on time and it was carefully packaged to prevent damage. This was a gluten-free choice and the recipient was happy to share that it had a really good taste and texture.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Absolutely everything! I am so grateful that I found you!

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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The on line menu, prices, and shipping was right on time it was my wife birthday The first of month thanks

Date of experience: August 6, 2020
Virginia
3 reviews
0 helpful votes
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Items arrived when they were supposed to (date I requested) and in good condition.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Easy ordering, could get product
August 6, 2020

Easy ordering, could get product somewhat quickly, product was delicious

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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The delivery arrived as scheduled and the gift was greatly enjoyed by all!

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Delivery on time, cake packaged great and kept cool!

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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OMG the food was so good
August 6, 2020

OMG the food was so good. Birthday recipient loved it!

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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The cakes arrived prior to the birthday and from all accounts tasted amazing.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Order process, tracking of order,
August 6, 2020

Order process, tracking of order, delivery and the food was delicious!

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Pie from Maine arrived thawed out, but excited to try it!

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Our cakes were delivered before the projected date in time for my daughter's birthday.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Exploration of the website was a blast! I benefited from the "Flash Sales". Delivery was on time. Product was well-packaged in dry ice and arrived frozen. We enjoyed the food very much and will definitely order another treat from goldbelly.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Great tracking, on time delivery, food was in great shape

Date of experience: August 5, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States