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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Created two of the same order by accident. One arrived on time and the other never did. I think someone noticed and stopped the order for me.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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It got here melted and we couldn't eat the cake it was no good anymore.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Everything went well
August 6, 2020

Everything went well. Package arrived in a timely manner and arrived when it was scheduled to arrive

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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The recipient loved the lobster rolls, including the bread

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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The delivery arrived on time, actually a little be sooner.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Second order arrived frozen as it should be, first order arrived thawed and melted.

Date of experience: August 6, 2020
Virginia
2 reviews
0 helpful votes
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Perfect delivery- Delicious pie - Great birthday present for my uncle in Oklahoma who is impossible to buy for!

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Everything went perfect
August 6, 2020

Everything went perfect. From ordering to receipt. The food was still cold as dry ice was still in the insulated package. The pizza was great too!

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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We received the crabcakes on time AND they were spectacular! Being from the east coast and now living in Chicago, I could almost smell the sea as I opened the containers! Thank you!

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering
August 6, 2020

Ease of ordering. Great selections. Updates on tracking. Delivered on time and in good condition.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy, it was delivered on time. Tracking info was kept updated and was accurate.

Date of experience: August 6, 2020
Virginia
2 reviews
0 helpful votes
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Delivery was in time and food was still frozen. Also quality was great

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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On time delivery of fresh, beautiful salmon fillet!

Date of experience: August 6, 2020
Virginia
2 reviews
0 helpful votes
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The crab legs I ordered from pikes were awful. When I opened the package it smelled so fishy was almost afraid to eat them. Not a happy camper! And the legs were so small. Could have purchased these at my grocery store for less, and they would have been larger!

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Cake was delivered on time, in perfect condition, and the recipient had a slice immediately.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Bread & Roses Bakery products were delicious and individually wrapped and very well packaged.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Everything, from ordering through the app to the delivery.

Date of experience: August 6, 2020
Virginia
2 reviews
0 helpful votes
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There's so much to choose from
August 6, 2020

There's so much to choose from. It's easy to navigate. The selections are high quality!

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Everything
August 6, 2020

Everything. Order process, accurate delivery estimate, proactive communication, tracking tools, product cold packing, product quality, delighted receipient. I'm a delighted customer. I had not been aware of Goldbelly, but I am now! I'll be back!

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Surprised my daughters (who are aspiring bakers) with goodies on our beach trip. They were shocked to see a surprise package(s) from Carlos Bakery. They love the gang on the show. We've been watching it for so long and always wondered what it taste like. The flavors did not disappoint!
So cool to taste and EXPERIENCE the desserts made on your TV. VERY IMPRESSED. Thank you Carlos Bakery for making your treats deliverable no matter where you are... even sitting on the beach.

Date of experience: August 6, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States