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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivered on time
August 7, 2020

Delivered on time. Tracked the delivery from New York to San Francisco.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Everything went well from the ease of ordering to delivery. Plus Jerry's tasted awesome and fresh.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Arrived in a timely manner and it is so delicious! A little taste of New Orleans in Cleveland!

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Brought back memories from 50 years ago( worked at Pal Joeys, next door. Since then, I remembered Sarges cheesecake as the best ever.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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The pie arrived on-time for my father's 92nd birthday. It was packaged extremely well, and was delicious!

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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The order arrived on time and in great shape. Plenty cold with ice still remaining in packs. Steaks were phenominal.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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The package was delivered to the wrong house but after walking the neighborhood we found our package. It was 102 degrees that day and we found the box 90 min after it was delivered. It was if-y but we still cooked the fish and it was great. The fish was packaged very well.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Cakes delivered on time, well packaged, attractive look. Liked the "bogo offer " have not eaten them yet

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Delivery and quality of food
August 6, 2020

Delivery and quality of food. My Son loved his surprise

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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The pizzas were so delicious
August 6, 2020

The pizzas were so delicious. Lou's is my favorite pizza place in Chicago, and we haven't been able to travel for so long.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Arrived right on time as expected
August 6, 2020

Arrived right on time as expected. Lobster rolls were delicious!

Date of experience: August 6, 2020
Virginia
4 reviews
0 helpful votes
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The wonderful taste! The freshness! The order arrived on time.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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All went well, order showed up when expected, food well protected and it was all delicious.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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The service from Goldbelly is good
August 6, 2020

The service from Goldbelly is good. I appreciated that my last order may be late due to a freezer problem with the vendor

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Sent this to three different people. They loved it. FedEx actually delivered on the expected date

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Item was delivered exactly as ordered, and on time.

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Everything
August 6, 2020

Everything. Our order was delicious, packed well, and on time. Thank you! You totally made my husband's birthday!

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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I ordered frozen pizza from Emmy Squared and the packaging was excellent. The pizza arrived frozen and intact. The pizza was awesome! Goldbelly emails tracking the progress of the order were very informative. Great company!

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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Delivery and the state of the cheesecake was perfect

Date of experience: August 6, 2020
Virginia
1 review
0 helpful votes
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This was a "lockdown" gift for my brother and his wife in California. Delivery was ahead of schedule and the crabs were packed very well. They were precooked as described. I ordered 3 crabs for 2 people. My brother said they were huge and very sweet tasting. They had enough for 2 days! Thisgift lifted spirits tremendously.

Date of experience: August 6, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States