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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Product was well packaged and in good shape when it arrived plus it tasted amazing!
Years ago when you left your home. You would remember your favorite foods from your local. Goldbelly makes that wish possible. Thank you!
Very good customer service. I had an issue with a coupon offer that did not work, contacted customer service and received a quick response and resolved my issue. Thanx
Well packaged and on time. Quality was excellent. Flavor was great.
Always love the products you promote and all the people I have sent to love it also!
It was easy to place my order. I could track my by email.
Juniors is &always will be the best 4 NY style cheesecake period...
My grandfather made great breakfast sandwiches when I was younger and he always told me. Krissy girl eating with someone you love is making a memory you will not forget and when your a grandma you will remember this and make memories with your grandbabies. So when I saw the ad on you tube I had to bring a wonderful memory to our breakfast table and tell my wonderful memory of my grandfather with my grand darlings. It brought a flood of emotions. Thank you Taylor ham and Goldbelly for making it possible.
Thanks so much for sharing this wonderful story with us! We are so glad we can help you make food memories with your family.
So many "fun" and "scrumptious" selections to choose from.
Able to get the best bobka from the best bakery. When you live in Macon GA it's a dream to get great food from NYC
The product was great. Delivery was better than promised.
Arrived in tact and the products appearance and packaging were very good. Items that I have tasted so far were very good. Email instructions were easy to understand. Good job.
Everything! You're my go-to for a lot of things now. I have been happy with everything I've ordered. Reliable. I randomly order different things for myself and other people and we all love it. Word is getting spread here in Utah. :)
It arrived as I'd wished... even earlier b/c I changed the delivery date over the process.
The taste was just like going to the Cod and ordering a couple of pizzas and beer. You can't get New England bar room style pizza outside of New England, but now I can have it delivered right to my home. Thanks!
How you can get tasty goods delivered to your door from all over.
Loved the pierogies they were great! Arrived on time and well packed!
We will order again from Veselka!
Quality of the king cake was outstanding. The poboys from parkway were also very good. Delivery was quick.
I was able to ship an item from a bakery in New Jersey to Portland, Oregon. I thought that would never be possible.
It is delicious and large pieces. We sent it to our best friends and our family!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


We're so happy we can grant that wish to you! That's our goal!