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GoGroopie

1.3

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GoGroopie Reviews Summary

GoGroopie is a website that offers huge discounts on various products, including home accessories, furniture, garden items, clothing and fashion, shoes and bags, jewellery and watches, hair and beauty, health, sport and fitness, food and drink, electronics and gadgets, pet accessories, car accessories, arts, crafts and hobbies, education and learning, personalised and novelty items.

This summary is generated by AI, based on text from customer reviews

service
31
value
28
shipping
28
returns
23
quality
24

We monitor reviews for authenticity

GB
1 review
3 helpful votes
Follow Helen h.
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Be careful!
September 26, 2016

Bought two city breaks from gogroopie that then had no availability. Phoned into customer services and am seriously struggling to get the money refunded. They were paid immediately. Now i'm supposed to wait for the "merchant" to refund my money. Numerous phone calls to customer services and emails. Still no refund. Customer services will say anything to get you off the phone. You will struggle to get your money back, Have read lots of reviews where people have had to reclaim their money from their credit card company. I feel they are scammers. PLEASE BE VERY CAREFUL SHOPPING WITH THEM. Wish I'd read the reviews before I spent money with them.

Date of experience: September 26, 2016
GB
1 review
4 helpful votes
Follow Symone b.
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I placed my order in July / August 2016 of bed lining and fridge magnets. They still haven't arrived, still after all the calls I've made and countless emails nothing! The site is a joke - never again!

Date of experience: September 22, 2016
GB
13 reviews
15 helpful votes
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Money back.
August 13, 2016

28 June I placed an order for toilet and kitchen rolls and submitted the voucher as per instructions. I was told the order would be sent out on 30 July or just after. It never came so I contacted them. They said I could not have my money back as the 14 day cooling off period had lapsed and if I wanted my goods I now had to pay an extra £5.99 as I had not placed the order. Would that be the order I`d paid £19.99 for and been given a delivery date I asked? Countless emails exchanged hands and almost all by different people. I then took it to PayPal and filed a dispute. BINGO! It has finally worked. I know it is not a vast sum, but please follow my steps and good old PayPal will save the day. Go Groopie? Never again avoid them.

Date of experience: August 12, 2016
GB
1 review
7 helpful votes
Follow Theresa H.
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This company is a scam. Its has taken my money for goods and money for postage of goods that have never been sent. They said the money would be refunded within two weeks but this has not happened. They have had my money for five months. They think that hard up people will pay to get cheaper goods and not complain. I am complaining and hope that they stop cheating people.

Date of experience: May 11, 2015
GB
1 review
7 helpful votes
Follow Elene c.
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Don't touch this company with a barge pole. IT IS A HUGE ILLEGAL SCAM!
I ordered two itemsat a cost of £30. The redemption voucher didn't work. Gogroopie have failed to respond to emails after 3 months
ABSOLUTE RUBBISH!

Date of experience: March 7, 2015
GB
3 reviews
16 helpful votes
Follow Chris C.
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Scam site
March 2, 2015

I ordered 3 separate items from this site. 6 weeks later not one thing has arrived. They do not respond to emails and drag their heals when you ask for a refund, I've referred the matter to PayPal to get my money back. What they offer May seem like a good deal but if it never arrives it's not much of a bargain is it. In my eyes this site is a scam.

Date of experience: March 2, 2015
GB
1 review
5 helpful votes
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Still waiting for my purchase after 1 year. Not to worry Dom Littlewood is on the case for no fewer than 75 other disatisfied cusomers.

Date of experience: August 28, 2014
GB
1 review
6 helpful votes
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Very slow service
March 20, 2014

Very slow service. Item eventually came and little or no response to my countless emails. At least it arrived, but not before I went and got the same thing somewhere else. A bit of improvement needed gogroopie.com!

Date of experience: March 10, 2014
GB
1 review
7 helpful votes
Follow Sam B.
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They took my money, voucher never arrived, have failed to respond to emails, this was supposed to be an engagement ring. It is basically theft.

Date of experience: January 10, 2014
GB
1 review
1 helpful vote
Follow Sian K.
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I bought a voucher for a Tooth Stain Cleaner from Gogroopie.com and was very pleased with the results. I noticed a noticeable difference in the colour of my teeth and it was very cheap to buy. It also arrived very promptly with communication throughout the whole buying process.

Date of experience: September 18, 2013