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GoDaddy Reviews Summary
The company's reputation is significantly marred by a consistent pattern of negative customer experiences, particularly regarding its customer service. Many clients report long wait times, unhelpful support staff, and unresolved technical issues, leading to frustration and financial losses. Complaints about opaque policies and difficulties in obtaining refunds further exacerbate dissatisfaction. While a minority of users acknowledge the company's services, the overwhelming sentiment indicates a lack of reliability and professionalism. Overall, customers express a strong inclination to seek alternatives, reflecting a pressing need for the company to enhance its service quality and responsiveness.
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The domain registration is cheap and even cheaper with coupons you can search the internet for. Easy to manage domains, edit or forward to a new ip. I Recommend Godaddy.
Over the years Godaddy's service is pretty OK, no special problems besides maybe one time when they accidentally charge me double (and canceled it)
Half decent, They started up with decent prices for domains. Price quickly adds on though, I personally buy from namescheap now and transfered all my domains out of them but they were very helpful when I was transfering.
Godaddy Hosting is real scam
They dont tell you all the cost, you will be surprised by issues like DB size is limited.
The website is no running keep giving internal server error and the support is not able to fix it
Stay away from Godaddy hosting, domain names are fine
Good customer service, and deals on domains and service. It's fairly easy to use, but they have a weird way of giving you an account number for a username.
I am agree with "Chuck C." 10/10 to Godaddy for notification mails and calls regarding domain expiring. But feedback calls are really annoying
I use Go Daddy for my website domain and hosting and have for a few years now. The price of the domains (provided you are not trying to buy one from someone else) is reasonable and if you want a domain that isn't available, Go Daddy will often have good suggestions for a similar one. Hosting is also good, and the site typically runs fast and loads quickly. What I don't like about Go Daddy is calling for technical support. It feels like every call takes hours ( they don't always, but feels that way). When calling you are often transferred several times and even when you find someone who is helpful, there is almost always a pushy sales pitch. It seems every single time I call, someone is always trying to convince me I need this or that. Some of the items, yes, are things that I could benefit from but often times they are trying to get me to review domains or hosting for extensive lengths of time or add various things to my account. I feel bad when I tell them no and feel pressured throughout the call to purchase the items they are telling me I need because they rare good at convincing you that you really need these things. I have gotten much better at fixing things that go wrong with my website ( they are typically my fault anyway) and rarely call Go Daddy anymore. As a result, I am happier because I get a decent service without the pressure of buying something else. I would recommend Go Daddy as a good choice for people who can follow self help topics posted on Go Daddy's website, or someone comfortable with designing and maintaining their website with minimal assistance.
I cannot comment about their hosting services because I never tried it. But this is where I buy cheap domains! :)
My all domains are registered in godaddy. An affordable and reliable company.
Redundant. Hard to find items of importance. Tries repeatedly to sell add-ons not desired. This is a difficult site to navigate made more difficult by the hard sell pop-ups.
Horrible did not get a refund after the site they built for me was no good. It did not function. SCAM stay away... it cost me over 600 and got NOTHING for the money and no refund and charged for nothing. I never got my money back stay away stay away stay away.
They hijack domains and hold them hostage. I tried to transfer away from them. They say turn off the privacy. No problem. I tried to update the e-mail contact but their system said error organization is invalid. So to save the e-mail, I had to change the name of organization too. Now there's a 60 day transfer lock because organization was changed. Domain expires a week before the lock ends. Avoid this company. They are like the mafia.
Each department in their customer no-service keeps passing me off to another as well.
DON'T EVER USE GO DADDY FOR HOSTING! THEY EVEN HAVE BAD REVIEWS ON THEIR OWN SITE! I WISH I'D READ THEM FIRST. THEY DID SOME MAINTENANCE ON THE HOSTING SERVER I WAS ON - AND LOST MY ENTIRE DATABASE! THEN, A FEW WEEKS LATER THEY DID SOME MAINTENANCE - AND MY WEBSITE WAS DOWN FOR AN ENTIRE WEEK. I'M LOOKING TO GET SOME LEGAL ACTION! I HAVE TO GIVE THEM ONE STAR AS THE LOWEST RATING - BUT I WOULD GIVE THEM -0- STARS!
I bought a doman here for my husbands Auto company. Good prices, although my actual purchase didn't come out 99 cents per month. There system is a little tricky to use, but it's better than some others we used. I will be most likely switched my domain service to them, they offered me a great promotional deal.
I have several web sites bought and managed through godaddy, Like most folks I need help once in a while and the customer support just... they have been great with me!
They do not talk down, I already know I have messed up and can not for the life of me fine the solution on my own.
I just thought others should know I have had a good experience with godaddy!
The site itself frustrates the hell out of me, but their customer service should be the model for all businesses to follow. Amazing. When I was building a web site for the first time using their software, and feeling like an idiot despite years of graphic design experience, tech support was very helpful, friendly, and not at all condescending or patronizing. They were very thorough and spent a lot of time answering my questions, very patiently. If I enjoyed the actual web design program they use, and if their site was generally more user-friendly, I would happily give it 5 stars.
Other than their support of Internet-censoring legislation (which they have since backed off on), I like their service a lot. Never had a problem.
Force clients to buy things we dont need and to renew way before expiration date. Not impressed.
Customer service is terrible. Everyone tells you something different so they are not training their employees properly. I just say go with another site for web hosting etc. I've had terrible experiences. My site was down for 48hrs and for 3 months they couldn't figure out why my site wouldn't accept paypal. And they are the experts? They allow paypal as part of their checkout process. No one ever got back to me and I was sick of calling. I must have called every days for weeks!
I have used godaddy.com for domain registration for the past 10+ years. I never have a problem with their service and the one time I contacted customer service, I was completely satisfied.
I do agree that they offer a lot of add ons so you will need to pay attention when checking out. Some people use these items; however, I do not.
From the business
GoDaddy is the world’s largest web services platform, and most outspoken champion, for everyday entrepreneurs around the globe. We’re on a mission to empower entrepreneurs everywhere by giving them all the help and tools they need to grow online.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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