GoatReviews 254

I purchased a brand new pair of Jordan 6 travis scott olive and they aren't cheap. They recieved the shoe in the authenticate it and notice scuff marks on it and asked me if I still wanted them that the seller would take $30 off the price. I told them "NO" and said I want brand new that's what I payed for. So I just recieved my shoes today and it's the same pair they sent me pictures of after I already told them I wanted brand new. I still have the pics they sent me and it matches up to the shoes I recieved. Something needs to be done about this cause it's not right they take peoples hard earn money and just don't care.

This site is so unprofessional, how they don't have a customer service number. That is a red flag in its self. I order a pair of sneakers on two occasions, both occasions the incorrect size was sent. The first time the transition was easy. The second time they are refusing to refund me my money. They stop responding to my emails. My thing is, if they so call verify the authenticity of each items how come they are not checking for the correct size ect. This site is such a scam don't waste your time. I wish I would of done my research prior to ordering from the site.

I ordered my son some royal blue Jordan 12s from here as a christmas gift and they were defective. The whole sole of the shoe came off the first day he wore them and the company won't exchange or give me a refund. I'm really pissed. Don't order from this site. You will regret it.

I didn't believe the negative reviews
I honestly thought the negative reviews were from competitors. I've watched videos online from sneakerheads unboxing from goat and all looked good. I read many positive reviews as well so I thought I'd give them a try.

Please be aware they are not transparent at all about where the item is shipping from. They should be required to reveal the items location. My shoes have been sitting in Germany for 12 days and appear to have been confiscated by customs. They only reply that they have no control over what happens after the shoes have been sent to carrier. This is not true. THEY shipped them. The shoes were received by Goat and "verified" and then goat shipped. Goat has the power to contact FedEx and ask to be returned. They refuse to do so and are just letting them sit in a foreign country with no timetable for shipping now.

I won't post the names of other sites I purchase shoes from because I do not want anyone reading this to think I work for them. But do not buy form Goat. Check every other site and pay a little more if necessary. I won't say how much I'm out but I will say it's enough to have to take legal action and I have way more important things to do.

I had some account credit because the shoes I previously ordered from GOAT arrived used. I sent the shoes back, but Goat didn't accept the return, telling me they were not sent in that state. So I sold the shoes as used and got some store credit. That was the first problem I had with Goat. So, Since I had the store credit I decided to purchase (order #*******) a pair of Adidas Prime X, Brand new one. Paid the rest with my card and waited………. 2 weeks later now and nothing, they got the shoes, it was verified but never shipped to me. Now that I am ready to receive anything from goat with a camera, opening the box in front of the delivery/carrier personal, they simply do not ship my shoes. They also did not give my money back yet and no explanation whatsoever. This is the state of American business nowadays…

Goat charges $30 to ship to Canada and then they use DHL who adds another $38 on top. Tax is only $13 so the rest is processing fees. I specified standard shipping but they still shipped DHL Express.

I boat a pair of shoes for $200 but I got the wrong pair of shoes! And when I tried to return it, they wouldn't even give me cash back instead it was instore credit. I also had to pay an $85 duty fee for no reason, they didn't even tell me about it.