Go-PartsReviews 1,332

Parts were not shipped until three weeks after payment was received. I emailed Go Parts a week after payment. They replied it was going to be shipped out the following day, and they never did. Will never do business with them again.

I ordered a taillight for my car. They charged my account but I did not receive any confirmation of the order by email. Weeks went by and I followed up. I was told the part was lost in transit and another would be sent out. Another 10 days and I still don't have my part.

Good prices, and received my order in a timely manner

Whenever I called I never got through to any one. My calls were never returned. My questions were never answered. My emails were never answered. I have not received a refund for my return. Poor customer service.

I was impressed with this company, they had exactly what I was looking for at a very reasonable price. Thank you

They confirmed my order then took three weeks to email me that they did not have my part and then I had to settle for a different style so basically a bait and switch

Ordered a tail light, easy to find on the site, easy checkout, quick delivery. Best of all it was half the price of a OEM part.

Was told the parts were shipped on Tuesday, when according to shipping information they were not shipped till friday

I found the company through online searching for a particular auto part. It was easy to select the needed part and the price was better than any dealer's or brick-and-mortar store. Got delivery on time and in A-1 condition.

Will definitely go to them again if and when needed.

Terrible I have not received my part yet and i have no idea where it is may I please either have a refund or please locate where my part is thank you

Excellent service and prices. Very kind support and fast shipping. Everything went smoothly and parts came in excellent shape. Thanks Go-Parts keep doing it this way. I recommend it 100%

Received part on time, and in good condition, packed correctly.

Excellent experience. Great parts at a good price.

The parts were OK, not great. The housing that holds the blinker bulb is defective. It doesn't lock down on the bulb and the bulb came out after driving a week. If it falls out again I will need to ask for a replacement part. Also, it took a week longer than committed to receive the part. The price was good and overall the headlight fit and worked.

I had a hard time getting a return label to send back wrong part finely got it sent off for credit back to visa have not received that on my visa don't understand hold up!

The part was an exact match, looking forward to more perfect parts in the future!

The lights were the perfect fit, and I replaced them in a few minutes. When the lights arrived they were perfectly packaged and they were shipped very fast. If all online transactions worked this well I would never go to a store again. Thanks

While the site was easy to use, and the part easy to order and came quickly - we were sent a different part that did not work with our vehicle - it was easy enough to send it back and get our credit (however shopping was not covered).

Worse experience I've ever had. I would never order anything else from this company nor would I recommend it to anyone

I was not given the option of expedited delivery, consequently I had to delay an important trip for 7 days waiting for my shipment to come via surface from North Carolina. I was very upset at this delay and it may affect my buying decision the next time. It appears there is a needed change to your ordering system to allow for a choice of shipment methods.