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Go-Parts

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.


go-parts.com
Alpharetta, Ga, United States
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Go-Parts Reviews Summary

Go-Parts has a rating of 4.4 stars from 1,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 18th among Auto Parts sites.

service
216
This company responds to reviews on average within 3 days

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1,566 reviews

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Michigan
3 reviews
1 helpful vote
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Great!
June 27, 2024

Not quite sure why headlights were shipped separately, but they both did arrive. The first one looked like a 5 year old wrapped it, but it arrived safely and without damage. Not complaining, just thought you should know.

Thanks

Date of experience: June 16, 2024
Wyoming
1 review
0 helpful votes
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Fast and easy
June 25, 2024

They were wonderful and they had fast responses when I had questions

Date of experience: June 14, 2024
New Hampshire
1 review
0 helpful votes
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Got parts on time, but...
June 24, 2024

Web site has issues. It loses the items that get put into the cart, and you have to re-enter all the car information every single time. Almost went somewhere else, but tried it again the next day and this time it worked. Company continued to have errors on when my parts were coming in, as I was on a time crunch for state inspection deadline. You cannot call and talk to anyone; they only answer through email. They did this within a reasonable amount of time but with false information. They sent me tracking information but with two or the parts I needed, the shipping company said they hadn't even received the package to ship yet, then it just shows up at my doorstep a couple days later. Good thing I didn't cancel my appt to get the car fixed! Just poor quality communication all around, too stressful to deal with again, You can't plan on anything using this company.

Date of experience: June 14, 2024
North Carolina
1 review
1 helpful vote
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Great experience!
June 22, 2024

Excellent. Very happy with the product and service. Received in a timely manner.

Date of experience: June 12, 2024
Virginia
1 review
1 helpful vote
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Replacement light assemblies
June 21, 2024

Parts arrived, fit the car. Easy experience.no tracking email but responded quickly when I emailed.

Date of experience: June 11, 2024
New York
1 review
1 helpful vote
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Website was a little tricky.
June 20, 2024

Just a little hard to navigate, but found everything and after finding the parts we had no troubles.

Date of experience: June 10, 2024
Texas
1 review
1 helpful vote
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Side View Mirror
June 20, 2024

The part was as described and in good condition. Delivery was faster than expected. Happy with the purchase.

Date of experience: June 10, 2024
Alabama
1 review
1 helpful vote
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Went Perfectly
June 20, 2024

Best price by far. 2015 Acura drivers side headlight assembly. Only complaint, and its minor, tracking was not accurate. Order showed up before I knew it had been shipped which was probably 5 days after I ordered it. Otherwise, perfect. Part was in new condition.

Date of experience: June 10, 2024
Florida
1 review
1 helpful vote
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Excelente
June 19, 2024

Muy buena compra y exente calidad de producto no dudo en volver a comprar con ellos

Date of experience: June 8, 2024
New York
1 review
0 helpful votes
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Thanks for having this part available. Hard to find. Looking forward to shopping more on go- parts in the future.

Date of experience: June 8, 2024
Texas
1 review
1 helpful vote
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Gracias ya llego a tiempo
June 18, 2024

Gracias encontré la página 📃 en internet seré cliente

Date of experience: June 7, 2024
New York
1 review
1 helpful vote
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Good experience
June 17, 2024

The part I ordered was delivered quickly and as described. Good price as well.

Date of experience: June 7, 2024
Texas
1 review
1 helpful vote
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Exactly what I needed
June 16, 2024

Finding the part was easy. Prices were great. Shipping and delivery were simple and fast.

Date of experience: June 6, 2024
California
1 review
1 helpful vote
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Great Delivery
June 16, 2024

Overall fast and reliable, and they take caution on parts you order by matching makes and models of your vehicle

Date of experience: June 6, 2024
Wisconsin
1 review
1 helpful vote
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A good company to order from
June 14, 2024

Ordering was easy it was shipped in a timely fashion The only problem I had with it was, they didn't email me to let me know when it was shipped

Date of experience: June 4, 2024
District of Columbia
1 review
1 helpful vote
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Great customer service
June 13, 2024

My package was delivered to the wrong address by fedex once I told go-parts about what happened they were great in replying back, got my part resent to me by a different carrier and it actually got me this time so my experience was 5/5

Date of experience: June 3, 2024
Illinois
1 review
1 helpful vote
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Outstanding
June 13, 2024

Product was perfectly described. It was a perfect fit. Super fast shipping. Couldn't be happier.

Date of experience: June 3, 2024
Louisiana
1 review
0 helpful votes
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Part was damaged
June 13, 2024

I ordered a radiator support for 2017 Chrysler Pacifica. It arrived damaged and had absolutely no protection in the packaging.

Date of experience: June 3, 2024
Go P. Go-Parts Rep
over a year old

We are sorry that FedEx damaged your item. Thank you for sending the photos of that damaged item. A full refund has been issued for this order and should be back into your account by this time. If there is anything else we can help you with please let us know and we hope you have a wonderful day.

Maryland
1 review
1 helpful vote
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Fast delivery
June 6, 2024

Part arrived sooner than expected. Great customer service

Date of experience: May 27, 2024
Pennsylvania
1 review
1 helpful vote
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Easy
June 2, 2024

Ordering was easy. Shipped regularly. Replaced mirror in 5 minutes. You can do it, too, girls!

Date of experience: May 23, 2024