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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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9,015 reviews

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Texas
1 review
0 helpful votes
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Calla lilies never opened
November 28, 2024

The calla Lillie's arrived looking like sticks. I tried all suggestions on the internet to hydrate and help them open to no avail.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 27, 2024
Lina P. GlobalRose Rep
over a year old

Dear Rose Marie,

Thank you for sharing your feedback and bringing this to our attention. I sincerely apologize for the disappointment and frustration caused by your order. Receiving flowers that did not meet your expectations, especially for such an important occasion, is not the experience we want for our customers.

After reviewing your case, we have issued a full refund for your order. We truly regret that the bouquets did not arrive as pictured and were unsalvageable, requiring you to purchase new flowers elsewhere. Your feedback is invaluable, and we will use it to improve the quality and reliability of our service.

If you have any further concerns or feedback, please don't hesitate to reach out. We hope to have the opportunity to provide you with a better experience in the future.

Thank you for your understanding, and we apologize again for the inconvenience caused.

Best regards,
Claims department

California
1 review
0 helpful votes
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Perfect flowers
November 27, 2024

They arrived on time and are simply beautiful
Would order again and again perfect

Date of experience: November 27, 2024
Lina P. GlobalRose Rep
over a year old

Thank you. Customer satisfaction is what we aim for and we truly appreciate your support! Thank you for choosing GR.

Maryland
1 review
0 helpful votes
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Well done
November 27, 2024

Did not receive my tracking information, had to reach out to get the info

Date of experience: November 26, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your feedback. The tracking number is sent to the email used when placing the order. We apologize if it was missed and appreciate your patience. We're here to help you out anytime!

Connecticut
1 review
0 helpful votes
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Best Quality
November 26, 2024
Updated review

My order received was exactly as described and pictured on the website. Beautiful arrangements I couldnt get anywhere else!

Date of experience: November 26, 2024
Lina P. GlobalRose Rep
over a year old

It's wonderful to know we could provide exactly what you were looking for! We appreciate your kind words and support.


Global Rose is my "Go-To" floral store
September 26, 2024
Previous review

Global Rose is my "Go-To" floral store. Quality is second to none amongst the competition. Always reliable.

Date of experience: September 25, 2024
Florida
1 review
0 helpful votes
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Smooth delivery, just as described
November 26, 2024

Easy to order and arrived as expected. Seamless and high quality

Date of experience: November 26, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for the review! We're glad everything was just as expected. It's our pleasure to provide a seamless experience!

New York
1 review
0 helpful votes
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Very Satisfied
November 26, 2024

Delivered on the right day, good quality, best available price, got the exact roses my wife wanted.

Date of experience: November 26, 2024
Lina P. GlobalRose Rep
over a year old

We're happy the roses arrived on time and matched your wife's preferences. It's wonderful to be part of your special moments and we hope to provide you with more flowers in the future.

Virginia
1 review
0 helpful votes
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Long stem roses
November 26, 2024

Easy shopping, great product and great on time shopping. Received on time A++

Date of experience: November 26, 2024
Lina P. GlobalRose Rep
over a year old

It's a pleasure to serve you, and we're glad our roses met your expectations! Thank you for choosing Global Rose and sharing your positive experience.

South Carolina
1 review
0 helpful votes
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Oriental lillies
November 26, 2024

Very satisfied except the flowers have not bloomed yet

Date of experience: November 26, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your review! Oriental lilies can take up to 46-83 hours to fully bloom after arrival. For best results, keep them in a cool spot with fresh water. We're glad you're satisfied and hope you enjoy their beauty!

Texas
1 review
0 helpful votes
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Good flowers, fast delivery
November 26, 2024

Some roses lasted 6 days and some roses lasted 3 days. This has never happened before. The roses I have ordered before lasted at least 8-10 days.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 16, 2024
Lina P. GlobalRose Rep
over a year old

Dear Claudia,

Thank you for sharing your feedback. I'm sorry to hear that the roses you received did not meet your expectations, with some lasting only 3 days. We understand that you were expecting them to last 7-10 days, as they have in the past.

Several factors can affect the longevity of roses, including their environment, handling, and care after delivery. However, your experience is important to us, and we want to make sure you are fully satisfied with your purchase.

Please let us know how many did not last and send us some pictures of them and we will investigate the issue.

Thank you again for bringing this to our attention, and we appreciate your continued support.

Best regards,

Claims department

California
1 review
0 helpful votes
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Beautiful Roses!
November 26, 2024

Excellent!
Very fresh and beautiful!
Exquisite bouquet of Roses
Thank you!

Date of experience: November 25, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for the lovely review! It was our pleasure to bring a touch of elegance to your day. Thank you for choosing Global Rose!

Virginia
1 review
0 helpful votes
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Quality Product
November 26, 2024

Items arrived on time in good condition. Roses had just started to open, nothing dried out

Date of experience: November 25, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for the wonderful feedback! We appreciate you choosing Global Rose and hope they brought joy to your occasion.

Wisconsin
1 review
0 helpful votes
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On time, lookin' beautiful
November 26, 2024

I orders the flowers for my wedding, they looked amazing and came on time. Loved this as an option, so much better than going through a florist shop. Done in minutes and out of my mind😁

Date of experience: November 24, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for sharing your experience! We love that our flowers made your wedding day special and that the process was smooth. Congratulations on your big day, and thank you for choosing Global Rose!

Ohio
1 review
0 helpful votes
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Perfect
November 25, 2024

I was extremely happy with the product. They were packaged great and still look as if they were picked yesterday

Date of experience: November 25, 2024
Lina P. GlobalRose Rep
over a year old

We're happy you loved the flowers and their freshness. Your satisfaction is our priority, and we look forward to providing you with more beautiful blooms in the future!

Michigan
1 review
0 helpful votes
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Next day flowers
November 25, 2024

The flowers and eucalyptus arrived in day both beautiful and had lots of life.

Date of experience: November 24, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your feedback! We strive to ensure each order meets your expectations, and we're glad to do so! If you ever want more blooms or need assistance, we're here for you.

Georgia
1 review
0 helpful votes
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Great flowers!
November 24, 2024

Pretty flowers and they showed up on time and in good condition.

Date of experience: November 24, 2024
Lina P. GlobalRose Rep
over a year old

It's always a pleasure to provide you with beautiful blooms! If you ever need more, we're at your service.

Oregon
1 review
0 helpful votes
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Birthday surprise!
November 24, 2024

Seventy beautiful roses arrived as a birthday surprise. Timely, elegant, and gorgeous! Thank you!

Date of experience: November 24, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your support! We love to hear the roses helped make the birthday surprise special. Timely delivery and beautiful blooms are what we strive for, and we're happy to have met your expectations!

Texas
1 review
0 helpful votes
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Excellent as always
November 24, 2024

I've been a customer since 2021 and have been very pleased.

Date of experience: November 24, 2024
Lina P. GlobalRose Rep
over a year old

Thank you! We're happy to have your continued trust and are so glad you're pleased with our flowers and service. Looking forward to many more years together!

Alabama
1 review
0 helpful votes
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Delivery was super quick, very reliable! The roses came in great quality! I will be buying from them again!

Date of experience: November 24, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your kind review! We're so happy you loved the roses and had a great delivery experience. We can't wait to serve you again with more beautiful blooms!

Texas
1 review
0 helpful votes
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Excellent service
November 24, 2024

Very professional service in terms of product quality, customer services, packaging and delivery.

Date of experience: November 24, 2024
Lina P. GlobalRose Rep
over a year old

Your satisfaction is our priority and we always aim to provide professional and great service. Thank you for choosing GR.

California
1 review
0 helpful votes
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Easy to Navigate
November 24, 2024

When we had an idea of what we wanted it was easy to search for products, find out shipping and check out.

Date of experience: November 24, 2024
Lina P. GlobalRose Rep
over a year old

We're glad everything was as expected! Knowing you had a smooth shopping experience makes us very happy. Thank you for sharing your feedback.