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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
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The calla Lillie's arrived looking like sticks. I tried all suggestions on the internet to hydrate and help them open to no avail.
They arrived on time and are simply beautiful
Would order again and again perfect
Thank you. Customer satisfaction is what we aim for and we truly appreciate your support! Thank you for choosing GR.
Thank you for your feedback. The tracking number is sent to the email used when placing the order. We apologize if it was missed and appreciate your patience. We're here to help you out anytime!
My order received was exactly as described and pictured on the website. Beautiful arrangements I couldnt get anywhere else!
It's wonderful to know we could provide exactly what you were looking for! We appreciate your kind words and support.
Global Rose is my "Go-To" floral store. Quality is second to none amongst the competition. Always reliable.
Easy to order and arrived as expected. Seamless and high quality
Thank you for the review! We're glad everything was just as expected. It's our pleasure to provide a seamless experience!
Delivered on the right day, good quality, best available price, got the exact roses my wife wanted.
We're happy the roses arrived on time and matched your wife's preferences. It's wonderful to be part of your special moments and we hope to provide you with more flowers in the future.
Easy shopping, great product and great on time shopping. Received on time A++
It's a pleasure to serve you, and we're glad our roses met your expectations! Thank you for choosing Global Rose and sharing your positive experience.
Very satisfied except the flowers have not bloomed yet
Thank you for your review! Oriental lilies can take up to 46-83 hours to fully bloom after arrival. For best results, keep them in a cool spot with fresh water. We're glad you're satisfied and hope you enjoy their beauty!
Some roses lasted 6 days and some roses lasted 3 days. This has never happened before. The roses I have ordered before lasted at least 8-10 days.
Dear Claudia,
Thank you for sharing your feedback. I'm sorry to hear that the roses you received did not meet your expectations, with some lasting only 3 days. We understand that you were expecting them to last 7-10 days, as they have in the past.
Several factors can affect the longevity of roses, including their environment, handling, and care after delivery. However, your experience is important to us, and we want to make sure you are fully satisfied with your purchase.
Please let us know how many did not last and send us some pictures of them and we will investigate the issue.
Thank you again for bringing this to our attention, and we appreciate your continued support.
Best regards,
Claims department
Excellent!
Very fresh and beautiful!
Exquisite bouquet of Roses
Thank you!
Thank you for the lovely review! It was our pleasure to bring a touch of elegance to your day. Thank you for choosing Global Rose!
Items arrived on time in good condition. Roses had just started to open, nothing dried out
Thank you for the wonderful feedback! We appreciate you choosing Global Rose and hope they brought joy to your occasion.
I orders the flowers for my wedding, they looked amazing and came on time. Loved this as an option, so much better than going through a florist shop. Done in minutes and out of my mind😁
Thank you for sharing your experience! We love that our flowers made your wedding day special and that the process was smooth. Congratulations on your big day, and thank you for choosing Global Rose!
I was extremely happy with the product. They were packaged great and still look as if they were picked yesterday
We're happy you loved the flowers and their freshness. Your satisfaction is our priority, and we look forward to providing you with more beautiful blooms in the future!
The flowers and eucalyptus arrived in day both beautiful and had lots of life.
Thank you for your feedback! We strive to ensure each order meets your expectations, and we're glad to do so! If you ever want more blooms or need assistance, we're here for you.
Pretty flowers and they showed up on time and in good condition.
It's always a pleasure to provide you with beautiful blooms! If you ever need more, we're at your service.
Seventy beautiful roses arrived as a birthday surprise. Timely, elegant, and gorgeous! Thank you!
Thank you for your support! We love to hear the roses helped make the birthday surprise special. Timely delivery and beautiful blooms are what we strive for, and we're happy to have met your expectations!
Thank you! We're happy to have your continued trust and are so glad you're pleased with our flowers and service. Looking forward to many more years together!
Delivery was super quick, very reliable! The roses came in great quality! I will be buying from them again!
Thank you for your kind review! We're so happy you loved the roses and had a great delivery experience. We can't wait to serve you again with more beautiful blooms!
Very professional service in terms of product quality, customer services, packaging and delivery.
Your satisfaction is our priority and we always aim to provide professional and great service. Thank you for choosing GR.
When we had an idea of what we wanted it was easy to search for products, find out shipping and check out.
We're glad everything was as expected! Knowing you had a smooth shopping experience makes us very happy. Thank you for sharing your feedback.
Answer: Global rose had the best prices I could find for bulk online flowers.


Dear Rose Marie,
Thank you for sharing your feedback and bringing this to our attention. I sincerely apologize for the disappointment and frustration caused by your order. Receiving flowers that did not meet your expectations, especially for such an important occasion, is not the experience we want for our customers.
After reviewing your case, we have issued a full refund for your order. We truly regret that the bouquets did not arrive as pictured and were unsalvageable, requiring you to purchase new flowers elsewhere. Your feedback is invaluable, and we will use it to improve the quality and reliability of our service.
If you have any further concerns or feedback, please don't hesitate to reach out. We hope to have the opportunity to provide you with a better experience in the future.
Thank you for your understanding, and we apologize again for the inconvenience caused.
Best regards,
Claims department