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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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9,016 reviews

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Illinois
1 review
1 helpful vote
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The roses were bulb shaped and didn't bloom at all as shown in the images on the website.
I ordered 100 red wedding roses. Followed the instructions before use. But still the roses didn't bloom. They were closed up all the time till today. It's been 7 days now.

Date of experience: November 30, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Mahek,

We are very sorry that your order didn't meet your expectations and we wish you had contacted us at [email protected] so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have assisted you.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us by providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!

California
1 review
0 helpful votes
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Easy to purchase, on time delivery, beautiful flowers! It was the perfect addition to this wedding holiday tree!

Date of experience: November 29, 2024
Lina P. — GlobalRose Rep
over a year old

Patricia, we're glad our flowers added the perfect touch to your holiday wedding tree. Thank you for choosing Global Rose!

New York
2 reviews
0 helpful votes
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Best flower site
December 2, 2024

Great service fast delivery most beautiful roses and the prices are great

Date of experience: December 2, 2024
Lina P. — GlobalRose Rep
over a year old

We strive to offer great prices and are so happy you had a wonderful experience. Looking forward to serving you again!

Kentucky
1 review
0 helpful votes
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Red and white wedding flowers
December 2, 2024

I've been getting flowers for a long time from global roses 75% of the time they are excellent, unfortunately there's been a few times that the roses haven't been up to par or that they never show up, however, it does seem like they are now providing much better customer service and have put a few things in place that make it easier to communicate with global Rose and know when your roses are getting there. I am upset that I had a credit in my basket and when it first got there, I didn't think it expired and it had expired on me. I think they should be good until used.

Date of experience: December 2, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Susan,

Thank you for sharing your feedback! We're so glad to hear that you've been enjoying our flowers most of the time and that you've noticed improvements in our customer service and communication. Your satisfaction is important to us, and we're always striving to do better.

We understand your frustration regarding the expired store credit, and we're sorry for any inconvenience this may have caused. Upon reviewing the details, the credit issued for your previous order was valid until July 20,2024, as indicated in the message sent to you:
"Please accept our sincere apologies for the inconvenience caused by your previous order. Store Credit for $82.99 for order 616180 can be redeemed using code GR23_12563640143. Please keep in mind the credit will expire 1 year after the initial purchase date."
It seems we haven't received any recent communication from you regarding this, but if there's anything else we can assist you with, we'd be happy to help. Please don't hesitate to reach out though our live chat to speak with a live agent or by sending us a message at [email protected]. We're here to make sure your experience with Global Roses is a positive one!

Thank you for being a valued customer, and we hope to continue bringing joy to your day with our flowers.

Arkansas
1 review
0 helpful votes
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Love it
December 2, 2024

I have used global rose multiple times and they have always been on time and the flowers are in good shape.

Date of experience: November 30, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your continued trust in Global Rose! We're happy you've had such positive experiences with our timely delivery and quality flowers and we hope to continue providing more floral beauty in the future!

Georgia
1 review
0 helpful votes
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Great customer service
December 2, 2024

Well I ordered a box of the forms and them needed a second box. So customer service reached out to confirm the second order was not a mistake. Great catch I thought. Both boxes arrived timely and in good condition!

Date of experience: December 2, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind words! We're glad our team could assist and ensure everything was correct with your order. Timely delivery and quality are always our top priorities and we look forward to serving you again!

Texas
1 review
0 helpful votes
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I wouldn't buy from here again I was let down. Also I purchased the vase and it didn't fit the 100 roses so why offer it with the 100 roses?

Date of experience: December 2, 2024
Lina P. — GlobalRose Rep
over a year old

Dear John,
Thank you for your feedback! We're truly sorry to hear about your experience and want to make things right. It sounds like the vase may not have met your expectations, and we completely understand how disappointing that can be. We'll review the product description to ensure it's clear and matches what we offer.
Your input is invaluable in helping us improve, and we'd love the opportunity to make this up to you. Please feel free to reach out to our customer service team so we can assist you further. We hope to earn back your trust!

Indiana
1 review
0 helpful votes
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Quick delivery
December 2, 2024

More flowers than what I can get as a hand wrapped selection from a rural florist in Michigan. I appreciated there being some options that were not just holiday colors.

Date of experience: November 27, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review, Tammy! We're glad you enjoyed the variety and quantity of our flowers. We appreciate your feedback and hope to serve you again!

Florida
1 review
0 helpful votes
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Excellent Experience
December 1, 2024

I had a fantastic experience purchasing 80 flowers wholesale from Global Rose. Their attention to detail was exceptional, from the quality of the blooms to the secure packaging. The follow-up service ensured a smooth process, and their dedication truly stood out. I highly recommend Global Rose for top-notch wholesale flowers!

Date of experience: December 1, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review and kind recommendation. It's our pleasure to provide top-notch flowers and service. We look forward to serving you again!

Indiana
1 review
0 helpful votes
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Thank you
December 1, 2024

Flowers arrived right on time, in beautiful condition. They made the Christmas tree perfect!
Thank you

Date of experience: December 23, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!

Florida
1 review
0 helpful votes
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Amazing service
December 1, 2024

Wish the comment I had made would've been in a separate card versus how it came, but besides that everything else was amazing

Date of experience: December 1, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! We're glad you had an amazing experience and appreciate your input. If you ever need help, our team is here for you.

California
1 review
0 helpful votes
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Eucalyptus
November 30, 2024

No problems at all. Arrived as expected. Would order from here again.

Date of experience: November 30, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your 5-star review! We're glad everything went smoothly and you're happy with your order. Thank you for choosing Global Rose.

New York
1 review
0 helpful votes
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Always great flowers
November 30, 2024

Happy with my order... global.rose is the best they deliver on time and the products are great

Date of experience: November 30, 2024
Lina P. — GlobalRose Rep
over a year old

We love that you're happy with your order and our timely delivery. Your satisfaction inspires us to keep providing the best.

California
1 review
0 helpful votes
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Would purchase from again
November 29, 2024

Easy to purchase/check-out. Order arrived on time. For the most part everything as described.

Date of experience: November 21, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We're glad your order arrived on time and met your expectations. We look forward to serving you again!

Louisiana
1 review
0 helpful votes
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Amazonf
November 29, 2024

Definitely would purchase again.
I love the quality.and fresh flowers

Date of experience: November 29, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! We're glad you loved the fresh flowers and their quality. If you ever need more beautiful blooms, don't hesitate to reach out.

Mexico
1 review
0 helpful votes
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Excelente
November 29, 2024

Beautiful flowers, I loved them, excellent service I will definitely ask for more again

Date of experience: November 22, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind words! We're glad you loved the flowers and had an excellent experience. We hope to serve you again!

California
1 review
0 helpful votes
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Would purchase again!
November 29, 2024

Excellent! Liked the frequent updates throughout the shipping process

Date of experience: November 28, 2024
Lina P. — GlobalRose Rep
over a year old

We're glad you enjoyed everything and appreciate your sharing your positive experience. Thank you for your kind words and we hope to serve you again!

New Mexico
1 review
0 helpful votes
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Arrived so fresh
November 28, 2024

I could have ordered ahead of time to let them open up a little

Date of experience: November 28, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We're glad the flowers arrived fresh. For future orders, please keep in mind that we always advise scheduling the delivery 2-3 days before your event to allow ample time for the flowers to bloom and account for any courier delays. We appreciate your feedback and look forward to serving you again!

Texas
1 review
0 helpful votes
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Fast
November 28, 2024

The purchasing process was smooth, and the delivery exceeded expectations with how fast it arrived.

Date of experience: November 28, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for the high rating. We're glad the purchasing process was smooth and the delivery exceeded your expectations. We look forward to serving you again!

Oregon
1 review
0 helpful votes
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November Wedding
November 28, 2024

All flowers arrived in great condition. Delivered on Thursday, followed the websites directions and by Saturday they were open and beautiful for the wedding.

Date of experience: November 28, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We love that the flowers arrived perfectly and bloomed beautifully for the special day. Congratulations to the newlyweds!